EMPLOYEE RELATIONS

To build high performance, remember the power of 'Thank you!'

06/11/2013
In every workplace and on every team, all people have the innate desire to feel appreciated and valued by others. Leaders of teams—and team members themselves—should work to encourage a culture of appreciation.

Teams not getting along? Here's how to fix it

06/07/2013
Some teams struggle to work together. Personalities clash, disagreements intensify and meetings turn into protracted turf battles. When groups become polarized, shake up the status quo. Here are some effective techniques to help teams regain their footing.

Understand the Millennials working in your midst

06/05/2013
Researchers who studied PricewaterhouseCoopers’ Millennial employees found that several factors are key to retaining today’s youngest workers and helping them succeed.

Hand out health exchange model notices by Oct. 1

05/23/2013
The U.S. Department of Labor has released model notices employers can use or adapt to tell employees about their options for buying health insurance through government-run state exchanges.

3 cheap summer outings

05/22/2013
Looking for a summer staff activity that’s a break from the usual barbecue? Try these inexpensive options:

Get details if several workers break same rule

05/17/2013
You have no doubt heard that em­ployees who break the same rule should receive the same punishment. That’s true in most circumstances. However, nothing prevents employers from treating similarly situated employees differently if the facts warrant it. In those cases, however, details matter.

Strive for harmony, plan for a lawsuit: Document every complaint as if you will be sued

05/16/2013

Of course you have an anti-­discrimination and anti-harassment policy. You make sure employees know about it. You even make it easy for employees to use the policy. But all that can be for naught if you’re unable to track those complaints.

Boss's letters fill book for Kaiser Permanente staff

05/14/2013

Kaiser Permanente Chairman and CEO George Halvorson has written enough letters to his staff to fill a book. His compilation of 101 letters has been published as KP Inside: 101 Letters to Us at Kaiser Permanente.

Fix racial harassment before hostile environment starts affecting employee performance

05/10/2013

Employees who have to work in a hostile work environment may have a hard time doing their jobs well. When resulting poor performance leads management to fire someone, expect trouble. Your best bet is to address any hint at a hostile work environment right away.

Collaborative owner keeps staff happy at N.J. Volvo dealer

05/10/2013

What works for employees of Cherry Hill Volvo in South Jersey? The attitude of the company’s owner. Workers at the 51-year-old Volvo dealership say the company’s president, Judith Krupnick, fosters a feeling of family in the workplace.

Document misconduct probe, just in case of lawsuit

05/09/2013
Sometimes, it’s pretty obvious you need to terminate an employee. That doesn’t mean you don’t have to investigate and document your decision.

Unseen lawsuit peril: Too much performance input from too many co-workers

05/09/2013
Seeking performance appraisal input from too many employees can cause problems if you’re sued by a terminated worker. The wider a net you cast, the more likely someone will be called to testify about his or her opinion of the discharged employee’s performance. The problem: If any of those co-workers retire, quit and move on, you may have trouble tracking them down.

Should veiled lawsuit threat affect how we approach disciplining a difficult worker?

05/08/2013
Q. We have an employee that has been a constant source of drama and complaints within her department. When her manager sat down with her recently to discuss a confrontation she had with another co-worker, she “casually” mentioned that she has been trying to get pregnant, and “wonders if the stress of the job” could be the reason she has been unable to conceive. What are we supposed to do now?

2 workers broke same rule? Explain different punishments

05/07/2013
Sometimes, two employees who break the same rule don’t deserve exactly the same punishment. But employers must make sure they can explain the difference.

Overlooked retention tool: Show employees a future path

05/03/2013
Many employers are missing out on a simple, no-cost way to retain employees—communicate your promotions and promotion policies.
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