PRODUCTIVITY / PERFORMANCE

Retaliation alert: Don't punish boss for refusing to alter disputed performance review

05/01/2013
Here’s an important reminder for senior executives: If an employee says she will sue for discrimination unless her evaluation is changed, don’t punish her supervisor if he refuses to go along. That could amount to retaliation for protected activity—meaning you could have two lawsuits on your hands.

Being sole minority employee doesn't mean special protection

04/22/2013
How often have you worried about disciplining the only employee who belongs to a particular protected class? You probably feared that the employee would sue, alleging bias. Relax. Being the only black … or Asian … or female employee doesn’t confer any particular advantage in a discrimination lawsuit.

Poor performance--properly documented--is always sufficient to warrant termination

04/15/2013
In almost every case, clearly documented poor performance will trump discrimination allegations. That’s especially true if you can offer examples going back a reasonable period of time.

In court? Turn over all relevant documents

04/15/2013
Here’s a warning for HR professionals who are reviewing personnel files for use in a lawsuit: Don’t even think about playing games with the judge by failing to hand over everything. For example, if you provide only negative information, chances are a judge won’t be pleased.

Older worker too slow? Firing isn't age bias

04/01/2013
Some older workers hear “slow” and immediately assume that’s code for “old.” But sometimes, slow just means slow.

Effective evaluations are management tools, legal protection

02/25/2013
Ah, the “halo effect”—the practice of inflating an employee’s annual review to increase morale and avoid the unpleasantness of pointing out underperformers’ weaknesses. Too bad the halo strategy sparks legal risks.

Good performance reviews don't outweigh later discipline

02/20/2013
Sometimes, an employee does something so outrageous that you have no choice but to fire her. If she sues, you may worry that her past good reviews will create trouble. They won’t if you documented the incident leading to the discharge.

Working at home boosts debt counselors' productivity

02/19/2013
More than 60% of employees at Orlando, Fla.-based InCharge Debt Solutions work from home. The payoffs have been impressive.

Bonuses bounce back, with push from the top

01/22/2013
Bonuses are back, according to research conducted by the Hay Group. But with a pragmatic nod to today’s austere business environment, employers are taking a hard look at why they’re dishing out variable pay, what they want it to accomplish and how they decide who gets how much.

Layoffs looming? Use past reviews to decide who stays and who goes

01/14/2013
Smart employers use past per­­for­­mance rankings as the major criterion for laying off employees during a reduction in force. The reason is obvious: Since the rankings predate the layoff decisions, they’re almost impossible to challenge.

Be sure managers know they can't discipline employees for using FMLA

01/14/2013
Don’t let an angry manager turn routine FMLA leave into expensive and time-consuming litigation. Make sure all supervisors understand their FMLA obligations—and that they have no choice but to cheerfully allow em­­ployees to exercise their rights.

Be prepared to explain bonus before discharge

01/13/2013
Do you hand out periodic bonuses to employees? If so, be sure you can clearly describe how you calculate bonuses and what em­­ployees need to do to receive one. If you must later terminate an employee—and claim poor performance was the reason—she may point to the bonus as proof you fired her for discriminatory reasons.

To err is human: Fear of failure at work

01/08/2013
Wonder what your organization’s staff is stressing over? For 28% of employees in a new Accountemps survey, it’s making a mistake at work.

When performance slips, don't let past good reviews affect decision-making

01/01/2013

Some employees do well for years, only to have their performance slip. There may come a time when you have to let the employee go. But what about all those glowing evaluations from years past? If you can prove that the employee’s performance has genuinely declined, those earlier evaluations won’t cause any trouble in court.

How to win discrimination lawsuits: Carefully document real performance problems

01/01/2013
Smart employers carefully track performance over the long haul—not just when a manager decides he’s had enough and wants to terminate an employee for poor performance. It’s important to lay the groundwork early on, especially if a new hire has obvious performance problems right after coming on board.
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