MEMOS TO MANAGERS

Demand English fluency only if it's needed

Preventing harassment: not a 'one and done' deal

4 lousy excuses for not firing a poor performer

Ignore job applicants' claims of 'good health'

Look beneath résumé cliches for the truth

Don't show your cards before making a hiring decision

Draw the line between 'tough talk' and harassment

Beware of disability-rights law during job interviews

Extract golden nuggets from reluctant references

New govt. rules redefine who's eligible for overtime pay

Steer the interview back on track if applicant strays

Review wording of job ads for traces of bias

Lessons from the court: job evaluations, break-time pay

How to prevent religious discrimination at work

Identify employees with substance-abuse problems

What to do when an employee is too friendly

7 tips for documenting employee discipline

Help employees through the grieving process

Improving applicant interviews: 10 do's and don'ts

Require proof of jury service

10 ways an attorney will attack you on the stand

Steer clear of these 7 red flags before you terminate

4 ways to spot job-interview liars

5 ways to legally ask tricky interview questions

6 ways to manage difficult people

How to conduct positive, valuable assessments

Avoid making promises that become job contracts

5 ways to fight new-hire no-shows

Use online tools to figure pay raises

Know best days of the week to hire, fire and do evaluations