Harassment investigations: What to ask

When investigating an employee’s complaint of harassment—sexual or otherwise—tailor your inquiries to the facts of that case.

2016 election takes toll on civility, productivity at work

This year’s extraordinary presidential campaign is taking a toll on American workers.

Snapshot: Percent of employees recently promoted

As the economy has improved, hiring has increased and so have promotions.

Beware inflated performance reviews! They can come back to haunt you

It can be uncomfortable to criticize a subordinate’s performance. As a result, some supervisors resort to writing generic, positive performance reviews. But that can come back to haunt the employer later.

Patience key to lawsuit-proof firing decisions

When a fired employee sues you, winning often depends on careful documentation that demonstrates how her performance did not meet your standards.

Manage your 'unofficial' bulletin board, too


You need two bulletin boards: One for official wage-and-hour posters and notices of employee rights, and another for employees to use as the organization’s “community” center.

Train managers to build resilient teams that can respond to change

The team members all understand what’s expected of them. But the group isn’t home free yet. There’s one more piece of the puzzle left: responding to change.

Compare planned discipline with previous incidents

When it comes to discipline, the key is equitable enforcement. Otherwise, someone might sue.

Have bosses check their bullying behavior

More than a third (37%) of U.S. workers report they’ve been bullied at work and, they say, the majority (72%) of bullies are bosses, says a survey by Zogby International.

For employees to get ahead, learning beats burning the midnight oil

Are those employees who come in early, stay late and work superhuman hours charting the quickest path to an illustrious career?

Can a manager ask, 'Is everything OK at home?'

Q. If an employee makes four mistakes in a short period of time, can the employer ask, ‘Is everything OK at home?’ This person does office work, not factory, so it’s not a safety issue.

3 online tools for grabbing instant feedback

Don’t just guess at which benefits your employees want or where they’d like to hold the holiday party this year. Several free web-based survey tools let HR instantly take the pulse of their employees.

Consistent discipline stands up in court

Employers that consistently enforce their rules fare best when they are sued over alleged discriminatory discipline.

What to do when older workers start to coast

When employees approach retirement, they sometimes go on autopilot. They may think there’s no way their employer will fire them at their age, assuming management will fear an age discrimination lawsuit. Such sudden drops in productivity can frustrate everyone involved, including co-workers and supervisors.

4 questions to ask before you issue a write-up

They're potential lightning rods for employee anger and potential legal landmines. Before you discipline an employee in writing, ask yourself these questions.
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