05/14/2013
Kaiser Permanente Chairman and CEO George Halvorson has written enough letters to his staff to fill a book. His compilation of 101 letters has been published as KP Inside: 101 Letters to Us at Kaiser Permanente.
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05/10/2013
What works for employees of Cherry Hill Volvo in South Jersey? The attitude of the company’s owner. Workers at the 51-year-old Volvo dealership say the company’s president, Judith Krupnick, fosters a feeling of family in the workplace.
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05/09/2013
Sometimes, it’s pretty obvious you need to terminate an employee. That doesn’t mean you don’t have to investigate and document your decision.
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05/03/2013
Many employers are missing out on a simple, no-cost way to retain employees—communicate your promotions and promotion policies.
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04/22/2013
How often have you worried about disciplining the only employee who belongs to a particular protected class? You probably feared that the employee would sue, alleging bias. Relax. Being the only black … or Asian … or female employee doesn’t confer any particular advantage in a discrimination lawsuit.
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04/22/2013
Verizon invested nearly $400 million in the development, education and training of its employees last year, and spent $100 million in tuition assistance for more than 23,000 employees. But it’s the company’s employees themselves who may be teaching one another the most.
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04/15/2013
In almost every case, clearly documented poor performance will trump discrimination allegations. That’s especially true if you can offer examples going back a reasonable period of time.
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04/15/2013
Here’s a warning for HR professionals who are reviewing personnel files for use in a lawsuit: Don’t even think about playing games with the judge by failing to hand over everything. For example, if you provide only negative information, chances are a judge won’t be pleased.
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04/09/2013
If employees are totally blindsided by poor reviews or terminations, they are much more likely to file lawsuits. But if workers receive coaching and progressive discipline, they’ll see the bad news coming a mile away, and they’ll have little reason or motivation to play the legal card. Follow this seven-step method whenever giving negative feedback:
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04/04/2013
If your organization is suffering a post-recession exodus of its most valuable employees, here’s an old-school idea to stop the drain: Add job perks that your competitors don’t offer.
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04/01/2013
Some older workers hear “slow” and immediately assume that’s code for “old.” But sometimes, slow just means slow.
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04/01/2013
You never know which fired employee might sue or for what reason. That’s why you should always carefully document all discipline, up to and including the final reason for discharge. The fact is, a legitimate business reason almost always defeats a discrimination claim.
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04/01/2013
Slalom Consulting guarantees its employees that all of its clients are local, so they don’t have to travel if they don’t want to. That guarantee draws travel-weary consultants and new grads who don’t want to stray too far from home who, in turn, keep hiring and retention rates high.
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03/26/2013
Employees of Men’s Wearhouse dress their clients for success, and their employer dresses them. Employees reap $50 in merchandise from the Houston-based men’s clothier for every $500 they spend there.
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03/25/2013
It’s no secret that long-term staff often dread the summer onslaught of interns—a generation gap that can sink even the best-designed internship program. Smooth the process by having a talk with the older, wiser managers and co-workers who will interact with interns this summer.
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