5 listening tips to improve communication

Listening well is a critical HR skill. It helps to address problems, resolve conflict and reduce miscommunication. It makes you more efficient and effective. Here’s how to become a better listener.

You can tell your employees where they're headed--can't you?

A recent survey revealed many people would be more engaged in their work if only their bosses could paint a picture of their future.

7 conversations that keep employees engaged

According to Dan Prosser, entrepreneur and author of Thirteeners: Why Only 13% of Companies Successfully Execute Their Strategy, here are “connecting conversations” that supervisors should be having regularly with their employees.

How to manage your staff through a crisis

Staff morale is a key factor in how engaged and accountable employees feel in their roles. But how do you keep spirits high when business waters are clearly troubled?

The big lie about work that no one really believes

Writing in his new book The Alliance, Hoffman calls out what he calls the biggest lie employers tell employees.

Few bosses talk politics, but some twist employees' arms

Only a quarter of employees polled said their managers have brought up national, state or local politics at work. However, 14% said they felt the motive was to coerce them into agreeing with the boss.

NLRB probes slow response to post office data breach

The National Labor Relations Board has taken the U.S. Postal Service to task over its delay in informing its employees of a cyber breach in the late summer or early fall of 2014.

The art of giving good instructions to employees

The ability to give instructions is a vital skill for an HR pro or manager. And it is a skill—one you can learn and improve on. Here are some guidelines.

Workplace lexicon update

Sadly, these buzz phrases have recently entered the vocational vocabulary, according to Forbes.

Bright idea: Think outside the suggestion box

Often, employees do have some great ideas. They just need the right way to deliver them to you.

Don't fear surveying employee attitudes

You might not always like what they tell you, but one thing you don't need to be wary of is a lawsuit.

10 common phrases that turn employees against you

Managers are human. You’re bound to make some unfortunate word choices now and then. But employees will give you a pass on those annoying expressions for only so long. Spew these 10 phrases at your peril.

Love it or hate it, email is indispensable

Email tops the list of tech tools Americans depend on to get their work done.

At the tone, send me a text

Forget leaving a phone message for employees at Coca-Cola’s Atlanta headquarters. The soft drink giant pulled the plug on voice mail last month.

Time to abandon your traditional employee survey?

Leaders such as Steve Ginsburgh, CHRO of Universal Weather & Aviation, say "yes." He's found that they don’t help much with the real strategic challenges faced by executives and managers.
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