TRAINING

4 steps to get more from high-potential employees

07/10/2014
Many companies are focusing more effort on developing "HiPos," but simply offering a HiPo program doesn’t guarantee business success.

Medical flight service cross-trains all staff

07/04/2014
Whether an employee of Angel MedFlight Worldwide Air Ambulance is a pilot, a medic or an HR director, he or she has a working knowledge of all of those jobs.

PwC starts early to train women for leadership

07/01/2014
PwC started priming its future workforce by inviting female college students to participate in a forum on women’s leadership in April.

What kinds of financial education programs do employers provide?

06/27/2014
57% of employers provide some kind of financial education to their employees. Here’s where those programs focus.

Who says onboarding can't be fun?

06/16/2014
Some employers enliven their onboarding process with games, quizzes and other activities that inform while they entertain. Here are some real-life examples.

Hacking employees' passwords: As simple as 1 2 3 4 5 6

06/11/2014
If your employees are using 123456 as their passwords to company data, they’re a hacker’s dream—and they’re not very unique.

Is HR your 'manager complaint department'?

06/04/2014
HR people realize it’s part of their roles to help supervisors deal with employee issues. But what should HR do with managers who go overboard, reflexively dumping even the smallest of their employee concerns and complaints onto HR?

Self-test: How well do you keep employees on task?

05/23/2014
Workplace surveys suggest that employees waste up to one full day of every workweek—up to nine weeks a year—with unproductive time. While some of the blame lies with inefficient or unmotivated employees, some can be chalked up to decisions made (or not made) by managers.

Avoid the 10 reasons most workplace training fails

05/20/2014
Organizations waste most of the time and money they spend on training because most rely on outdated training ideas and boring methods.

Who's in charge of implementing corporate diversity initiatives?

05/09/2014
HR is responsible for running most American employers’ diversity initiatives, according to a new survey by the Society for Human Resource Management.

Explain why employee didn't receive training

04/30/2014
Employers should be careful to design training programs that make training opportunities available for all. But sometimes, an employee won’t be able to participate in training. In those cases, be prepared to explain why.

Train & track: The secret to preventing and beating harassment lawsuits

03/20/2014
Employers aren’t required to prevent every moment of harassment in their workplaces—just to stop har­­assment whenever it occurs and to take reasonable preventive steps. Two of those: Providing anti-harassment training to every employee and tracking who gets that training.

Container Store takes 260 hours to train each new hire

03/17/2014

One of the Container Store Group’s “foundation principles” is “1 = 3”—one great employee equals three good ones when it comes to productivity. And the 63-store chain only hires about 3% of all who apply. Then, it pays them 50% to 100% more than its competitors, and spends at least 260 hours training each new employee.

Use split-sample tests to gain backing for HR

03/06/2014
Say you want to implement a new training program for sales reps. But every time you propose a new HR initiative like this, executives question whether it can work or say the company can’t afford it. Next time, take a different approach: split-sample testing.

Everyone's business: Teach staff the ABCs of customer service

02/18/2014
Many of your employees have to deal with customers, even if it’s only occasionally. Here is a 26-step primer to help your employees understand what it takes to not only hang on to customers, but leave them with a positive impression of your business.
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