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What’s the best way to work an on-call policy?


Q: “We are currently scheduling our employees with an on-call schedule. Employees are expected to keep their phones on and nearby. If they are called in, they are expected to be onsite within an hour of being called in. We do not compensate them for being on-call if they are not called in. Is this legal? Also, if an employee is scheduled for on-call from 1 pm to 11 pm and we call them in at 4 pm and ask them to be in at 5 pm, can they be written up if they show up at 5:10?” – Alexis, South Carolina


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