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8 steps to becoming the manager your employees need

In an effort to “empower” their staffs, too many managers take a completely hands-off approach, leaving employees alone unless they really need help. But this can create a rudderless ship, says management expert Bruce Tulgan. That’s not leadership! Here’s how effective managers provide genuine support to their employees.

5 ways to eliminate incivility among team members

Ever feel like some of your employees slept through that elementary school presentation on the Golden Rule? It might be up to you to reteach it—and fast.

Writing job descriptions: An 8-question checklist

Inaccurate or incomplete job descriptions can create costly legal risks. Here are eight questions managers should ask themselves when drafting a job description.

‘Selling’ benefits: 5 ways to repackage perks & increase participation

The two keys to greater use of your work/life benefits: constant communication and the right kind of communication. Here are five suggestions to achieve those goals.

Here’s how to stop those passive-aggressive emails

In a study of 1,000 Americans conducted by Preply, a language and corporate communication tutoring service, 83% said they have received a passive-aggressive email in work communication. Furthermore, 44 percent of respondents confess to having sent passive-aggressive messages in their professional capacities. Managers know better than to do such a thing, right? Not always.

Stopping harassment is mandatory, warning employees maybe not

Employers are required to stop harassment when it occurs by taking reasonable actions such as disciplining the harasser. But do employers have an obligation to warn other employees about harassers in their midst?

Teach these 5 business etiquette musts to your team

Forty-five percent of participants in a recent ResumeBuilder.com survey of more than 1,500 business leaders said their company currently offers etiquette training. An additional 20 percent said their company plans to offer etiquette training in the future. What topics might be beneficial to cover? Here are a few to consider.

A user manual for every employee? Imagine the insights they would give managers

When people buy an automobile or an appliance for their house, they typically receive a user manual. Owners can turn to this document to understand the product’s capabilities, learn about care best practices and receive advice on how to troubleshoot a suspected problem. Wouldn’t it be great if employees came with such a guide? The good news is that they can.

How to keep new employees productive & engaged

When employees quit shortly after being hired, the departure is a gut punch to productivity and adds unnecessary costs. Plus, it can send unsettling shock waves to employees. Managers set the foundation for good employee relationships during the hiring process and in those first weeks on the job. Here are tips to keep newbies onboard, productive and engaged.

3 ways to transform your managers into coaches

Companies looking for long-term success build managers who guide teams beyond day-to-day operations. Leaders with solid coaching skills inspire their charges to reach higher levels—and take the organization to new heights. Could your managers pay more attention to the coaching aspect of their role? Try these three strategies.