Communication

Say goodbye on good terms when forced to downsize

03/24/2020

If you’re contemplating a layoff, you’ve no doubt given some thought to which employees you want to let go—and which ones you absolutely must retain. But know this: Every time an organization lays off even a few employees, voluntary turnover jumps in response—and the ones who choose to leave are most likely employees you intended to keep.

3 challenges for global teams

03/11/2020

Teams consisting of globally dispersed employees are becoming the norm these days. And that kind of diversity can be hugely beneficial to organizations, in terms of innovation, problem-solving and customer service. However, cross-cultural communication can pose significant challenges for team members.

2 simple steps to make your next meeting a success

03/05/2020

To ensure your next meeting produces results, the Harvard Business Review urges two critical steps.

Survey: Workers want info on financial performance

02/18/2020

Should companies open their books to employees? New research from global staffing firm Robert Half Management Resources shows a majority of workers—82%—are interested in hearing about their organization’s financial performance.

How to collaborate with virtual co-workers

02/18/2020

If you work virtually—or others on your team do—follow this advice to make collaboration simpler and more effective.

How to have those ‘tough talks’ with employees: 10 tips

11/21/2019

Tough conversations can actually strengthen relationships and help both parties grow personally and professionally—if you handle them the right way. Here are 10 tips for having those difficult conversations from Quint Studer, author of the bestseller The Busy Leader’s Handbook.

‘Selling’ benefits: 5 ways to repackage perks & increase participation

11/05/2019

The two keys to greater use of your work/life benefits: constant communication and the right kind of communication. Here are five suggestions to achieve those goals.

Harness the power of the thank-you note

10/11/2019

If the last time you remember penning an actual thank-you note was at age 10 when your mother insisted you couldn’t spend the birthday money Aunt Helen sent until you wrote one, you’re missing out on a simple way to connect with others—and enhance your own life.

Write memos that people will read

08/28/2019

If a subject is important enough for you to write a memo, take the time to write it in a way that people will read it through. Deliver effective messages with these actions.

How to deliver bad news to employees

07/30/2019

Even when business is good, HR occasionally must do the organization’s dirty work by delivering bad news. The next time you have to pass along bad news to employees, remember these pointers.