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Communication

Worried about a new hire? ‘Salvage operation’ tips

01/25/2023
Most managers have faced this dilemma at least once in their careers: A candidate looks great on paper and gives a knockout interview; but two weeks into the new job, you’re less than enthused. You now have a choice: Cut your losses or run a salvage operation.

Manage workplace politics in or out of election season

12/21/2022
Politics are always with us nowadays. When tensions are high, it is essential to keep a respectful workplace, whether or not it’s voting season.

Express gratitude to employees all year

11/30/2022
Did you know that November was National Gratitude Month? Although November ends today, it’s not too late: Employees want to hear how appreciated they are all year long. In fact, a recent national survey of U.S. workers finds that 47% say they would like to receive more recognition for their work, while 21% indicate that they are never recognized for their efforts.

8 tips for keeping workplace messages from turning toxic

10/26/2022
The best time to address negative issues is before they become a major plague—or a lawsuit. Here are eight strategies for us all to employ.

Why onboarding is crucial and how to do it right

09/28/2022
Recruitment and hiring are hard enough. The last thing you need is to lose a new hire within their first few weeks or months on the job. The secret to keeping them is to provide an exceptional onboarding process.

How to execute the perfect exit interview

09/28/2022
Well-executed exit interviews can reveal critical insights into the factors driving turnover in your organization. These can also become a powerful recruitment tool considering that 52% of workers would return to a business if they felt they left on good terms.

Here comes the summer help!

05/26/2022
How to welcome, prep and manage those seasonal employees.

10 things your employees are dying to hear you say

04/28/2022
Only about a third of employees these days say they are “engaged” in their jobs. But in the midst of everyday chaos, it’s hard for managers to think about big-picture issues like employee morale and motivation. Here are 10 phrases or questions you can use with employees to build respect, gratitude and trust, according to a new book by Todd Patkin, Finding Happiness.

10 common phrases that turn employees against you

04/28/2022
Managers are human. You’re bound to make some unfortunate word choices now and then. But employees will give you a pass on those annoying expressions for only so long. Spew these 10 phrases at your peril.

5 questions to spark deep conversations with new colleagues

03/22/2022
The next time you meet a new professional contact, ask these questions to get beyond dreaded small talk.