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Communication

Refereeing a gripe? Try this

06/12/2017
Part of a boss’s job is to listen to complaints about employees from their co-workers. For example, Jane tells you she often has to scramble near deadline because her co-worker Joe seems to drag his feet with the data she needs to complete her task. What should you do?

Political talk plagues work months after U.S. election

05/19/2017
American workers are even more likely to say they are feeling stressed and cynical because of political discussions at work now than they were before the 2016 presidential election, according to a survey by the American Psychological Association.

Employees have gripes? Hold a peaceful meeting

03/23/2017
Allowing grievances to go unaddressed can hurt employee morale and productivity.

After the honeymoon, how happy are your employees?

03/12/2017
Professionals with between one and two years on the job are less happy, less interested in their work and more stressed than those still in their first year.

8 ways to say ‘No’ to employees without damaging morale

01/29/2017
As a supervisor, you have many opportunities to affirm the ideas and actions of your employees. But sometimes, you need to say “no.” The challenge is to learn to say “no” without losing the goodwill and enthusiasm of your employees.

More employers opening their books to employees

12/14/2016

A new survey shows that private U.S. employers have become much more comfortable about sharing their finanical information with employees. Here are four tips for opening your books to staff …

Take steps to ease conflict over election results

11/18/2016
If pro-Trump/anti-Trump debates are simmering among your employees, don’t ignore them.

Managing is a matter of trust

11/06/2016
How to get your employees to believe in you, the organization and its mission.

2016 election takes toll on civility, productivity at work

10/12/2016
This year’s extraordinary presidential campaign is taking a toll on American workers.

Manage your ‘unofficial’ bulletin board, too

09/22/2016

You need two bulletin boards: One for official wage-and-hour posters and notices of employee rights, and another for employees to use as the organization’s “community” center.