Communication

Managing is a matter of trust

11/06/2016

How to get your employees to believe in you, the organization and its mission.

2016 election takes toll on civility, productivity at work

10/12/2016

This year’s extraordinary presidential campaign is taking a toll on American workers.

Manage your ‘unofficial’ bulletin board, too

09/22/2016

You need two bulletin boards: One for official wage-and-hour posters and notices of employee rights, and another for employees to use as the organization’s “community” center.

Keep a civil workplace: 7 tips

09/08/2016

When managers treat employees professionally and with courtesy, bullying will never become an issue. Here are seven do’s and don’ts.

3 online tools for grabbing instant feedback

08/29/2016

Don’t just guess at which benefits your employees want or where they’d like to hold the holiday party this year. Several free web-based survey tools let HR instantly take the pulse of their employees.

Build a foundation of trust

08/19/2016

Building trust is a lot like building a house of cards: It takes a long time to create, but doesn’t take long for it to come tumbling down. A broken promise or betrayed confidence can erode trust very quickly.

Discussing politics at work: Cast a vote for civility

08/05/2016

A recent survey by the Society for Human Resource Management reported a sharp uptick in political volatility in their workplaces this year.

Warn supervisors: No emotional outbursts

08/05/2016

Supervisors whose personal animosity against a subordinate spills over in the workplace can be held personally liable for the resulting emotional distress in Pennsylvania.

10 common phrases that turn employees against you

08/03/2016

Managers are human. You’re bound to make some unfortunate word choices now and then. But employees will give you a pass on those annoying expressions for only so long. Spew these 10 phrases at your peril.

Government employees don’t check their Constitutional rights at the workplace door

07/15/2016

Public employees don’t lose their First Amendment free speech rights when they take a government job. Their employer can’t punish them for speaking out on matters of public importance.