Productivity / Performance

Managing depressed employees: What supervisors need to know

05/22/2019

Given the American Psychiatric Association’s estimate that one in six people will experience depression at some time in his or her life, chances are significant that you’ll deal with the issue among your staff. Yet despite its prevalence, don’t expect team members to readily come forward.

Healthy culture pays off in financial and people terms

04/30/2019

Cultural factors such as collaboration, employee engagement, employee retention and customer satisfaction have a clear relationship with revenue growth, researchers have found.

3 steps to turn around a culture

04/25/2019

If morale has tanked, customer complaints are rampant, and turnover is high, a hostile work environment may be to blame. You will need to address the underlying issues in order to overhaul the culture and create a work environment that people are happy and proud to be a part of. Start here.

Take informal, interim reviews seriously, too

04/25/2019

Plenty of research is floating around that supports the idea that annual performance reviews aren’t effective in driving higher performance—but should you stop conducting them?

Don’t worry about motivation; hire self-motivated people instead

04/22/2019

There’s a philosophy out there that you can motivate almost anyone to do their job. It implies we can motivate someone, as well as take away their motivation. Although this viewpoint is typically well-intended, it is counterproductive to greater success.

Are your workers preparing taxes on company time?

04/02/2019

As the April 15 tax filing deadline approaches, a new Accountemps survey suggests that work responsibilities are getting sidelined by personal income tax preparation.

Cite specifics to document poor performance

03/26/2019

When disciplining workers, consider the potential for lawsuits. Assume that anyone you terminate might sue.

March Madness means camaraderie, at a cost

03/19/2019

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Carefully document customer complaints if they might be used to justify termination

03/12/2019

If your employees can be terminated because of customer complaints, make sure you have a reliable method for tracking those complaints. Be sure to include as many details as possible.

The lighter side: Taking fun seriously

02/25/2019

Research increasingly supports the notion that some laughter and playfulness in the office corresponds to a myriad of positives: reduced employee turnover, improved well-being, better communication, higher creativity and greater productivity, to name a few.