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Training

‘Future proof’ your workforce: Hire for today, upskill for tomorrow

02/27/2020
In this vice-tight labor market, employers cannot afford to simply hire workers based on skill and then hope they grow based on the experience they gain.

Report: HR, hiring managers need disability training

12/03/2019
A new report on workplace disability inclusion found many HR professionals and hiring managers are ill-prepared to hire, retain or advance individuals with disabilities.

California sexual harassment prevention training deadline extended

10/31/2019
Employers now have until Jan. 1, 2021, to comply with the sexual harassment training requirements.

ADA requires training accommodations, too

09/10/2019
The ADA requires employers to provide help to disabled applicants at every stage of the employment relationship if that assistance is reasonable. That includes adapting job training so disabled employees can learn how to perform their jobs.

Follow the 3 E’s to make compliance training effective

07/23/2019
The best compliance training includes these three elements, says attorney Joe Beachboard, managing director of the Ogletree Deakins law firm.

… You’re coaching staff on how to deal with angry customers

06/26/2019
Sometimes your customers are angry. Very angry. And your front-line team members have to bear the brunt of that rage, even if they have nothing to do with creating it. Here are some strategies that can help your team face customers’ wrath.

Apprenticeship rule announced, plus millions in program support

06/25/2019
The U.S. Department of Labor on June 24 announced a proposed rule “to advance the development of high-quality, industry-recognized apprenticeship programs.”

10 best practice tips for developing executive leaders

06/13/2019
Deloitte’s two-year “NextGen” executive leadership development experience is one of the most robust programs in corporate America. Here are the 10 most important program takeaways that any executive or talent development program can use.

Employee certifications: Should you pay?

04/09/2019
Facing a vise-tight labor market, employers are pulling out all the stops to retain top talent. One increasingly popular tool is to cover or offset employees’ costs for their professional certifications.

Audit training to identify possible discrimination

03/13/2019
Make sure your training programs don’t discriminate, especially if promotions and pay raises depend on training.