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Memos to Managers

Management skills checklist: Which do you do well?

01/25/2019
The most effective managers demonstrate a very specific set of skills and behaviors in the workplace. New research by MindTools and the London Business School identified these core skills that the best managers master.

Managing to stay out of court: 2019 employment-law quiz

12/18/2018
The number of lawsuits filed by employees has spiked in recent years, and often those lawsuits are caused by one simple supervisor mistake or misunderstanding of employment law. How well do you know your legal duties as a manager?

The ‘new’ ADA: How to handle employee disabilities

09/16/2018
When Congress expanded the Americans with Disabilities Act in 2009, it broadened the circle of people eligible for ADA rights even wider. That has led to a spike in people filing ADA-related legal claims. Here’s what managers need to know about the ADA:

Burnout! Four main causes of employee stress, and what you can do about it

08/24/2018
You’ve put in the long hours to build a relationship with your team, and to better understand their strengths, weaknesses, motivators and goals for the future. While these are all key components to a successful relationship with your staff, it’s for naught if you can’t proactively prevent employee burnout.

Onward & upward: How to use career pathing to support employees’ development

03/23/2018
Want to retain more of your top performing employees, increase engagement and productivity, and support their interests and future goals? Introduce your team to career pathing.

How to properly train a new employee

11/21/2017

Good training doesn’t just happen. It’s the result of careful preparation and a well-developed supervisory system.

Help employees connect with their work & workplace

10/26/2017

Gallup has found that just a third of U.S. employees are fully engaged in their jobs. At the other end, 16% of workers are “actively disengaged” in their work.

Meet the new boss: How to approach an existing team

09/09/2017
Whether you’re managing a new team as a result of a promotion, job change or an organizational restructure, stepping in to lead a pre-existing team—and the established dynamics, group norms and expectations they tend to possess—demands a thoughtful management strategy. Here are some tips on how to manage a new staff.

The 4 essential skills of a master manager

09/07/2017
Studies of top managers have found it’s hard to be an effective team leader without having some mastery of these skill sets.

Accommodating religion: What managers need to know

08/12/2017

Say an applicant tells you she wouldn’t be able to work Friday nights due to her religion. Or an employee begins wearing a headscarf to the office. How would you respond? The increasing religious diversity in the workforce is causing more managers to make legal mistakes.