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Memos to Managers

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The ‘new’ ADA: How to handle employee disabilities

09/16/2018
When Congress expanded the Americans with Disabilities Act in 2009, it broadened the circle of people eligible for ADA rights even wider. That has led to a spike in people filing ADA-related legal claims. Here’s what managers need to know about the ADA:

Burnout! Four main causes of employee stress, and what you can do about it

08/24/2018
You’ve put in the long hours to build a relationship with your team, and to better understand their strengths, weaknesses, motivators and goals for the future. While these are all key components to a successful relationship with your staff, it’s for naught if you can’t proactively prevent employee burnout.

How to properly train a new employee

11/21/2017

Good training doesn’t just happen. It’s the result of careful preparation and a well-developed supervisory system.

Help employees connect with their work & workplace

10/26/2017

Gallup has found that just a third of U.S. employees are fully engaged in their jobs. At the other end, 16% of workers are “actively disengaged” in their work.

Meet the new boss: How to approach an existing team

09/09/2017
Whether you’re managing a new team as a result of a promotion, job change or an organizational restructure, stepping in to lead a pre-existing team—and the established dynamics, group norms and expectations they tend to possess—demands a thoughtful management strategy. Here are some tips on how to manage a new staff.

The 4 essential skills of a master manager

09/07/2017
Studies of top managers have found it’s hard to be an effective team leader without having some mastery of these skill sets.

Accommodating religion: What managers need to know

08/12/2017

Say an applicant tells you she wouldn’t be able to work Friday nights due to her religion. Or an employee begins wearing a headscarf to the office. How would you respond? The increasing religious diversity in the workforce is causing more managers to make legal mistakes.

How to confront mistake-prone employees

06/29/2017
It’s never easy for managers to confront an employee whose performance is slipping or who has begun making more mistakes. Here are some key rules of engagement.

Just do it … or just delegate it?

06/22/2017
“If you want something done right, you’d better do it yourself.” Managers who successfully used this philosophy to work their way up the career ladder may find it counterintuitive to let go of the reins and start delegating tasks to subordinates.

Quiz: How to track employee performance and behavior

03/23/2017
Not only will good documentation help you provide more direct feedback to employees, your copious records could help save the organization in case of an employee’s lawsuit.
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