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Memos to Managers

8 ways to say ‘No’ to employees without damaging morale

01/29/2017
As a supervisor, you have many opportunities to affirm the ideas and actions of your employees. But sometimes, you need to say “no.” The challenge is to learn to say “no” without losing the goodwill and enthusiasm of your employees.

A 7-step survival guide for first-time managers

12/22/2016
Here is a seven-point guide to help rookie bosses quickly get control of the job, demonstrate competence and establish authority with a minimum of frustration.

Tears, fears & cheers: How did your workplace handle the post-election fallout?

11/18/2016
The American workplace has had 10 days to absorb the most surprising presidential election in our lifetimes. Since then, the full range of human emotion, from grief to glee, has played out in offices, shops and warehouses—a volatile mix that caused arguments and some violence among co-workers. Here are four things that any supervisor or HR professional should remember when facing a highly charged emotional issue in the workplace …

Managing is a matter of trust

11/06/2016
How to get your employees to believe in you, the organization and its mission.

How to get the most from your exit interviews

10/27/2016
From both sides of the table, exit interviews are not a comfortable situation. But organizations can gain a lot of valuable information that can help improve the workplace culture and reduce turnover.

Conducting successful job interviews: A manager’s guide

09/22/2016
While managers are typically a major part of the hiring and interview process, they’re often short on experience, confidence or time. Here are some tips to help managers get the most out of the process and possibly avoid litigation down the road.

Off-site, but on task

08/24/2016
Want to get the most from your remote staff? Showing that out of sight does not mean out of mind encourages them to step up their game and contribute to the company’s development.

The 5-step plan for handling an employee’s 2-weeks’ notice

08/06/2016
For a smooth exit that’s favorable to both employee and employer, follow these steps for any departure.

10 common phrases that turn employees against you

08/03/2016
Managers are human. You’re bound to make some unfortunate word choices now and then. But employees will give you a pass on those annoying expressions for only so long. Spew these 10 phrases at your peril.

Here comes the summer help!

05/26/2016
How to welcome, prep and manage those seasonal employees.