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Memos to Managers

Just do it … or just delegate it?

06/22/2017
“If you want something done right, you’d better do it yourself.” Managers who successfully used this philosophy to work their way up the career ladder may find it counterintuitive to let go of the reins and start delegating tasks to subordinates.

Quiz: How to track employee performance and behavior

03/23/2017
Not only will good documentation help you provide more direct feedback to employees, your copious records could help save the organization in case of an employee’s lawsuit.

Torn between two applicants? Here’s how to pick a winner

02/23/2017
Hiring is rarely easy, and it’s particularly difficult when you have narrowed the choice to two strong candidates. How do you make the decision between two apparently equal applicants?

8 ways to say ‘No’ to employees without damaging morale

01/29/2017
As a supervisor, you have many opportunities to affirm the ideas and actions of your employees. But sometimes, you need to say “no.” The challenge is to learn to say “no” without losing the goodwill and enthusiasm of your employees.

A 7-step survival guide for first-time managers

12/22/2016
Here is a seven-point guide to help rookie bosses quickly get control of the job, demonstrate competence and establish authority with a minimum of frustration.

Tears, fears & cheers: How did your workplace handle the post-election fallout?

11/18/2016
The American workplace has had 10 days to absorb the most surprising presidential election in our lifetimes. Since then, the full range of human emotion, from grief to glee, has played out in offices, shops and warehouses—a volatile mix that caused arguments and some violence among co-workers. Here are four things that any supervisor or HR professional should remember when facing a highly charged emotional issue in the workplace …

Managing is a matter of trust

11/06/2016
How to get your employees to believe in you, the organization and its mission.

How to get the most from your exit interviews

10/27/2016
From both sides of the table, exit interviews are not a comfortable situation. But organizations can gain a lot of valuable information that can help improve the workplace culture and reduce turnover.

Conducting successful job interviews: A manager’s guide

09/22/2016
While managers are typically a major part of the hiring and interview process, they’re often short on experience, confidence or time. Here are some tips to help managers get the most out of the process and possibly avoid litigation down the road.

The 5-step plan for handling an employee’s 2-weeks’ notice

08/06/2016
For a smooth exit that’s favorable to both employee and employer, follow these steps for any departure.