• The HR Specialist - Print Newsletter
  • HR Specialist: Employment Law
  • The HR LAW Weekly
  • The HR Weekly

Should we question a worker we suspect is gaming our reward system?


Q. We encourage our retail staff to go above and beyond their duties to please and impress our customers. To that end, we reward them gift cards to various restaurants each time a customer comes to our service desk to compliment one of our employees. One of our workers has landed several of these rewards, but I have a suspicion that the “customers” are his friends, and he’s gaming our motivational system. Should I come right out and ask him?


Your subscription includes:
  • checkmarkAsk the Attorney: Answers to your HR legal questions
  • checkmarkCompliance Guidance: Access to 7,000 HR news articles, updated daily, sorted by state
  • checkmarkState-by-State: Summaries of HR laws in all 50 states
  • checkmarkManager's Training Library: a treasure trove of printable training guides
  • checkmarkMemos to Managers for simple staff training
  • checkmarkThe Hiring Toolkit: Job descriptions, interview questions & exemption tests for 200+ positions
  • checkmarkWebinar of the Week: Train instantly with recent recordings
  • checkmarkSample Policies, Weekly Podcasts, Q&As and much, much more ...