Follow EEOC’s recipe for anti-harassment training

Employers in industries such as hospitality and retail often promote rank-and-file workers to supervisory roles. That may mean that front-line supervisors may not have had the formal training required for their new jobs. That means it’s up to HR to ensure new bosses understand all their responsibilities, including how to handle discrimination and harassment they witness. A recent EEOC lawsuit offers lessons on how to deliver that training.