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How can our process elicit more specifics when the union files grievances?

08/08/2008

Q. We have a lot of trouble with our employees’ union in terms of processing grievances. The form the union uses does not provide enough information for my HR office to determine if the grievance has merit or not. We would like the union to identify the contract provision that it believes has been violated, along with sufficient facts to understand the issue. Any thoughts? ...

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