Civility is great—But you don’t have to guarantee it

It’s a fact of life—not every employee is going to get along with everyone else in your shop. Some managers and supervisors will have more trouble managing a particular employee than others. However, unless the reason for a supervisor's criticism is the employee’s protected status (e.g., race or age), the employee won’t win a hostile-environment lawsuit if the “hostility” isn’t extremely severe ...