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Idaho

Employers can be liable for harassing customers, too

12/01/2006

Employees have the legal right to work in a harassment-free environment, and employers must take corrective measures to end harassment when it comes to their attention. It doesn’t matter that the harassment comes from customers or others the employer has no control over …

Build a Sturdy ‘Escape Hatch’ Into Your Organization’s Discipline Policy

12/01/2006

Does your employee handbook outline a progressive discipline process and also include a contract disclaimer? If so, you may think the disclaimer prevents employees from claiming that the discipline policy was a "contract" that can’t be skipped over in favor of instant termination. But you’d be wrong …

Court: Hearing test used by UPS to screen drivers violates ADA

12/01/2006

The 9th Circuit Court of Appeals recently affirmed that Atlanta-based United Parcel Service (UPS) violated the ADA by refusing to hire package-car driver applicants if they failed a hearing test …

Beware of a growing risk: harassment by customers

03/01/2006

Too many employers think harassment is a problem only when it’s an employee-on-employee thing. Recent court rulings prove that you can be held liable even when outsiders harass your employees. Taking action may cost you a customer, but courts say defending employees must come first …

When can nonsexual bullying equal sexual harassment?

01/01/2006

f you think sexual harassment involves only those headline-grabbing actions like groping behind closed doors or demands for sex, you’re wrong. The law also says that if your organization tolerates employees who single out co-workers of one gender for abusive (nonsexual) treatment, you could be liable for a sexual harassment lawsuit based on a hostile environment …