Communication

Say what? Handling the tough talks

04/19/2016

How to find the right words for those tense conversations with employees.

The art of giving good instructions to employees

04/13/2016

The ability to give instructions is a vital skill for an HR pro or manager. And it is a skill—one you can learn and improve on. Here are some guidelines.

10 Steps to Stress-Free, Lawsuit-Free Termination Meetings

04/08/2016

Terminating an employee is probably the hardest thing an HR professional has to do—and the most legally dangerous. To handle terminations well, you need to keep calm, communicate your message without escalating the tension and stick to a plan. Here’s a 10-step course of action …

Deny a request for time off without coming off like a jerk

03/09/2016

Although most organizations have specific policies on paid leave, they can’t tell a supervisor how to respond to every leave request employees make…

4 steps to regain control of your bulletin board

02/29/2016

When was the last time you reviewed your break room bulletin board? If it’s a clutter of yard-sale announcements and sign-up sheets for the softball team, clean it up!

Provide formal training on handbook contents

02/25/2016

If all you do with your handbook is bestow it on new employees on their first day, you’re not taking full advantage of it.

10 FBI tricks for effective persuasion

02/24/2016

What can managers, executives and leaders learn from the FBI’s techniques?

Speak like a true leader

02/10/2016

If you want other people to take you seriously and follow your lead, you need to speak with power, confidence and authority.

4 ways to get busy people to read your emails

12/30/2015

There are several things you can do when writing emails to get your readers’ attention and urge them to continue reading, according to the email marketing experts at the Specialized Information Publishers Association.

Do employees feel like they ‘belong’? 5 red flags

12/21/2015

When employees feel like they belong in an organization, they’ll give you their all. When they feel like outsiders, you’ll only get a half-hearted effort at best. Here are five red flags …