04/26/2011
Having good manners today is less about using the right fork, and more about showing consideration toward others. As we celebrate
Administrative Professionals Week, here’s sound business etiquette advice for everyone who works. The key, as always: Common courtesy.
04/19/2011
More than ever, work is collaborative. And where do things go wrong when it comes to collaborative work? At the handoff. It’s usually not because someone is incompetent or lazy; it’s due to poor communication. The bottom line: We all need checklists. Use or adapt this “handoff checklist” when delivering a project assignment, suggests the Harvard Business Review blog.