Communication

Hand-helds, laptops and ‘friending’: Managing the new culture clash

11/03/2009

Technology is blurring the lines between work and leisure and revealing real tensions between Gen Y, Gen X and baby boomer employees. The generations have very different ideas about what is and isn’t an appropriate use of technology in the office. Here’s one simple solution for bridging the gap.

Manager’s guide: 8 tips for setting realistic goals for employees

11/03/2009

Goal setting can be a tightrope act for supervisors. Set the bar too low and you end up with an unmotivated, unproductive employee. Set it too high and you’ll create frustration and the possibility the person will do something unethical to achieve the goal. To make sure you’re setting goals correctly for employees, ask yourself these eight questions:

Use multimedia campaigns to nurture employee self-service

10/27/2009

Having employees handle their own pay and benefits administration is the Holy Grail of comp and benefits pros. But merely offering self-serve online resources to employees won’t automatically make them self-sufficient. Instead, initiate a long-term, multimedia strategy using techniques that encourage employees to help themselves.

What do workers want? Studies show staff/boss disconnect

10/23/2009

Sometimes it seems like supervisors and employees work in entirely different places. Several recent studies show that bosses and front-line employees have widely varying views about their organization’s priorities, morale, compensation and benefits. Here are seven key flashpoints:

8 lessons you can learn from the fed’s top agencies

10/13/2009

Set aside any notions you might have that the federal bureaucracy is inherently dysfunctional. In fact, Uncle Sam’s best agencies have a thing or two to teach private-sector employers. Here are eight lessons employers can learn from the biennial agency-by-agency ranking of federal employers by the Partnership for Public Service and American University’s Institute for the Study of Public Policy Implementation.

Office communication: Align practices with employee perceptions

10/02/2009

Sometimes it seems like supervisors and employees work in entirely different places. For years, researchers have known that bosses and line workers have widely varying views about things like priorities, performance ratings, communication and benefits. Here are eight areas for which recent studies have revealed major disconnects between what employees want and what their bosses think they want:

Updated web site helps bulletproof your accommodation practices

09/30/2009

The ADA requires employers to enter into an interactive process with disabled employees to find accommodations that allow them to perform the essential functions of their jobs. Recently, the federal government updated its Job Accommodation Network (JAN) web site, which employers can use to to find specific accommodation information.

We’re small; do we need an employee handbook?

09/29/2009

Q. We are a small company and do not have an employee handbook. Are we required to have one?

No raise = no review; a losing strategy

09/25/2009

“We’ve put a freeze on pay raises, so why do we need to keep doing performance reviews?” The recession has led many employers to ask themselves that question. But dropping reviews can be a morale buster and liability magnet.

Follow CDC’s employer guidance for flu season

09/18/2009

The U.S. Centers for Disease Control and Prevention (CDC) recently published new guidelines to help employers prepare for the flu season, which is expected to include rapid spread of the H1N1 influenza (swine flu). The CDC encourages employers to take these steps: