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Communication

Termination meetings must include civility, easy exit

03/01/2008
 Even when someone clearly deserves to be fired, terminations are the toughest tasks for managers and HR. But how you conduct the actual discharge can mean the difference between an amicable parting and a messy lawsuit. One often-overlooked decision: choosing the right setting for the discharge meeting …

Labor pains: The perils of the Employee Free Choice Act

03/01/2008
As the 2008 election cycle intensifies, organized labor is devoting substantial resources to support candidates who will advance its ambitious legislative agenda in 2009. That agenda includes passage of the Employee Free Choice Act (EFCA). Employers must understand what EFCA passage would mean and what they can do now to ensure that union organizers do not target their employees …

3 free tools to perk up employee teamwork

03/01/2008

If your organization hasn’t moved beyond “reply all” e-mails as its sole means of online employee interaction, promote any of these three options to spark more interaction and productivity …

Communication Corner: March ’08

03/01/2008
A collection of tips, advice and insight to help HR professionals ratchet up their persuasive powers …

Where do managers need training? Find out with a survey

03/01/2008
Targeted training of managers is vital to company success. Use a survey to identify where to spend your limited training dollars.

Responding to employee rants: 4 do’s and don’ts

03/01/2008
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The fine art of silence: When saying less can be more

03/01/2008
Anyone who has watched the political debates this year has seen a lot more talking going on than listening. The same thing can happen in the workplace. For various reasons—nervousness, ego, control issues—managers sometimes “overexplain” an issue or fill the silence with unnecessary words …

Simple ways to salvage ‘Below-Standard’ employees

02/26/2008
Every manager has employees who perform below standard. They’re not terrible employees, but they’re not achieving the quality or quantity of work they’re capable of. Try these tips for letting underachieving employees know what’s expected and get them moving in the right direction.

Too hot to handle? Office romances need careful HR TLC

02/12/2008

Cupid’s arrow eventually flies into every workplace. Risks: Office romances can be disruptive and, even worse, open the door to legal problems. Action: Balance your need to reduce legal risks with a realistic view of employees’ lives. Stay away from trendy "love contracts."

The water cooler dies: Office gossip spreads faster online

02/05/2008

Gossip and nonwork chatter that spread via e-mail, instant messages (IMs) or texting can easily be captured and saved, possibly for a jury to see someday. The solution: Don’t let workplace-related gossip spread unfettered. Establish a reputation as an open-door HR department, and become a “news creator” rather than constantly responding with damage control to squash rumors …