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Discipline / Investigations

Refusing to follow orders doesn’t always equal insubordination

02/01/2001
The new fire alarm system at Seattle’s Key Arena automatically cuts off the public address system so that emergency personnel can issue instructions. When the feature disrupted Sonics basketball games, arena …

Body Odor: Clear the Air Over Staff Dress Code

02/01/2001

Q. In the December 2000 issue, you discussed the topic of employees with body odor. We also have a staff member with body odor so bad that other staff members have complained and even threatened to leave the agency. The employee has been disciplined several times and required to go home without pay until she agrees to comply with the dress code. At what point can we legally terminate her? —A.S., Michigan

Jilted lover’s badgering could become your problem

12/01/2000
Joseph Succar’s affair with Clemencia Lorenz soured after about a year. At the school where they worked, she verbally and physically harassed Succar and tried to embarrass him in front of …

Deductions endanger exempt status

12/01/2000
A group of New York City employees was designated as salaried and exempt from overtime, but several regulations subjected city workers to pay deductions and suspension for absences. None of these …

How to draft a bullet-proof employee handbook

12/01/2000
An employee handbook can be the foundation of employee performance and a shield against lawsuits, or it can be a ticking time bomb that confuses employees and strips away your legal …

Avoid overly specific ‘grounds for firing’ list

11/01/2000
A United Parcel Service (UPS) worker broke into a profane tirade at two supervisors in a dispute over his check. When he refused to stop, the HR director dismissed him on …

Even ‘tolerable’ harassment will nail you

10/01/2000
For months, Richard Corliss hurled racial slurs at two African-American co-workers at McDonald’s. When the two women complained, their supervisor said he couldn’t control Corliss’ mouth, claimed he didn’t know how …

Let employee bring co-worker to inquiry meeting

09/01/2000
If one of your employees wants to bring a co-worker along to an investigative meeting that could result in discipline, you’d better let him. Union employees …

Company’s ‘head in the sand’ response racks up punitive damages

09/01/2000
Faced with a bad situation, Wax Works record stores managed to make it even worse, and paid a big price. One of Wax Works’ store managers, Kerry Ogden, had compiled …

Playin’ it cool: How to handle an EEOC bias charge

08/01/2000
When a charge of discrimination lands in your lap from the U.S. Equal Employment Opportunity Commission (EEOC) or its equivalent state agency, the way you respond …