09/04/2014
That colleague looking you intently in the eye as he answers your questions may be fibbing. Pamela Meyer, author of Liespotting: Proven Techniques to Detect Deception, says these are common tip-offs that someone is lying.
08/20/2014
An alternative dispute-resolution program lets you identify and address problems while they’re still manageable and before they land in court. Here’s a six-step process for establishing an ADR program.