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Employee Relations

Use fair progressive discipline and clear documentation to prove you’re not biased

05/13/2011

It happens—employers make mistakes. Under most circumstances, however, those mistakes won’t turn into successful employee discrimination lawsuits. That’s because employees have to prove that both the decision and the underlying facts were wrong and were used as an excuse to discriminate.

Not all offenses are equal–make the punishment fit the ‘crime’

05/13/2011

When disciplining conduct that violates company policies, remember that you have leeway to come up with appropriate punishment based on the specifics of each incident. Just make sure you document the conduct, what rules it violated and why each employee deserved the punishment he or she received.

Beware even the simplest discipline: Court says oral reprimand can be retaliation

05/13/2011

Ordinarily, when an employee receives a reprimand that doesn’t carry negative consequences, courts won’t consider the reprimand an “adverse employment decision.” As a practical matter, that means an employee can’t base a discrimination lawsuit on a simple reprimand. But that doesn’t mean an oral reprimand can’t be retaliation.

OK to treat similar rule violations differently–as long as you document your rationale

05/13/2011

Some managers think they have to punish the same rule violation exactly the same way for all employees. But the truth is that no two cases are exactly alike. Those differences can justify punishing one employee more severely than another. The key: You must be prepared to justify why you treated the cases differently.

Last-minute complaint shouldn’t derail firing

05/13/2011
Employees who know they’re in trouble often look for ways to set up a lawsuit in case they’re fired. They may file some sort of discrimination complaint right before termination. This can be a winning strategy if the employer hasn’t been careful to document performance or other problems all along. Don’t get caught in that trap.

Fairness, careful documentation are key to discipline process that will stand up in court

05/13/2011

Are some of your supervisors so gun-shy about getting sued that they hold back on discipline? That’s a big mistake. As long as an employer carefully documents the disciplinary process with solid evidence, chances are any lawsuit will be quickly dismissed.

Tell all bosses: You must report harassment

05/13/2011
It’s crucial for front-line supervisors to report alleged race harassment up the chain of command. That’s because courts will inevitably conclude that when an employee complains about harassment to the boss, that puts the company on notice that it had better investigate the problem and fix it.

Walmart finds jobs for military employees on the move

05/13/2011

Walmart employees who also are in the military or are married to military spouses can keep their jobs, even if their service requires them to move to another part of the country. The 9,000-store chain has guaranteed its 2 million employees that it will find a local job for them if the military transfers the family to a new location.

Lower employee stress to raise performance

05/11/2011

Studies show that workplace stress has increased over the past several years and that productivity can drop if employers don’t address the problem. Here are just some of the issues likely stressing your staff—along with suggestions on how HR can help.

Management 101: Never hand off work without a checklist

05/10/2011

More than ever, work is collaborative. And where do things go wrong when it comes to collaborative work? At the handoff. It’s usually not because someone is incompetent or lazy; it’s due to poor communication. The bottom line: We all need checklists. Use or adapt this “handoff checklist” when delivering a project assignment, suggests the Harvard Business Review blog.