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Employee Relations

Auto execs use face time to drive employee commitment

11/10/2009

At the Michigan offices of Johnson Controls, one of the most coveted employee benefits is a visit from the boss. Executives of the Wisconsin-based automotive supplies manufacturer devote about a quarter of their time to visiting with the 1,800 employees who work in their Michigan facilities—most often by walking around and chatting with whomever they run into.

Attitude, absence & foul language: 3 scripts for those conversations you’d rather not have

11/10/2009

Paul Falcone, author of 101 Tough Conversations to Have with Employees, offers these scripts to follow when you need to have awkward but essential conversations with employees. Here’s what managers should say after they’ve said, “Hey, got a minute?” 

Is refusing to sign a disciplinary notice itself a reason for further discipline?

11/05/2009

Q. We recently disciplined an employee for poor performance. She did not agree with our assessment and is refusing to sign the memo documenting our discussions. Can we discipline her for her refusal to sign this memo?

Checklist: How to set challenging but realistic goals for employees

11/04/2009

Goal setting can be a tightrope act for supervisors. Set the bar too low and you end up with an unmotivated, unproductive employee. Set it too high and you’ll create frustration and the possibility the person will do something unethical to achieve the goal. To make sure you’re setting goals correctly for employees, ask yourself these eight questions:

Hand-helds, laptops and ‘friending’: Managing the new culture clash

11/03/2009

Technology is blurring the lines between work and leisure and revealing real tensions between Gen Y, Gen X and baby boomer employees. The generations have very different ideas about what is and isn’t an appropriate use of technology in the office. Here’s one simple solution for bridging the gap.

Manager’s guide: 8 tips for setting realistic goals for employees

11/03/2009

Goal setting can be a tightrope act for supervisors. Set the bar too low and you end up with an unmotivated, unproductive employee. Set it too high and you’ll create frustration and the possibility the person will do something unethical to achieve the goal. To make sure you’re setting goals correctly for employees, ask yourself these eight questions:

Keep memos, other documents leading up to discipline

11/02/2009

You never know which employee is going to be the one who will sue over discipline. But one thing is certain: When she does, you’ll need every bit of documentary evidence you can find to justify your decision.

As boomers gray, Minnesota employers could see silver lining

11/02/2009

With so many companies focused on downsizing to contain costs in a down economy, many employers have failed to prepare for a pending change that will significantly alter workforce demographics. Beginning in 2011, the first of the baby boomers will turn 65. As the rest of the roughly 70 million baby boomers follow, we’ll see a major shift in the age of our society—and our workforces. This shift will have a significant impact on employers.

Vermont company helps pay for employees’ solar panels

10/30/2009

Employees of Waterbury, Vt.-based Green Mountain Coffee Roasters are going green at home—and their employer is helping them pay for it. The specialty coffee company is the first organization to participate in the groSolar Employee Green Benefits Program, which offers group discounts on solar power systems for employees.

Use encouraging, fair—and honest—appraisals when coaching newly promoted employees

10/29/2009

Not every employee who earns a promotion will be successful at the new job. While you certainly want to do everything possible to allow the employee to thrive in the new assignment, you’ve also got to be practical. When you conduct those initial performance reviews, consider the possibility that the employee will ultimately fail. Here’s how to encourage success, but plan for potential failure: