Employee Relations

Use multimedia campaigns to nurture employee self-service

10/27/2009

Having employees handle their own pay and benefits administration is the Holy Grail of comp and benefits pros. But merely offering self-serve online resources to employees won’t automatically make them self-sufficient. Instead, initiate a long-term, multimedia strategy using techniques that encourage employees to help themselves.

Accommodating disabled employees: Updated DOL web site makes your job easier

10/27/2009

When employees say they’re having trouble completing their job duties because of their ADA-qualifying disabilities, employers are required to enter into an “interactive process” to find accommodations that allow them to perform the job’s essential functions. That’s where the newly updated, redesigned Job Accommodation Network (JAN) site can come in handy.

Beware disciplining employees for FMLA-related tardiness

10/26/2009

Employees eligible for intermittent FMLA leave are entitled to take that leave at the beginning of their scheduled shifts if they need to. While that may make them late for work, you can’t punish that tardiness, as long as the employee follows your call-in policies and the underlying reason for being late is related to intermittent FMLA leave.

What do workers want? Studies show staff/boss disconnect

10/23/2009

Sometimes it seems like supervisors and employees work in entirely different places. Several recent studies show that bosses and front-line employees have widely varying views about their organization’s priorities, morale, compensation and benefits. Here are seven key flashpoints:

Don’t use discipline system to settle old scores

10/22/2009

Do you have a progressive disciplinary system? Don’t short-circuit it!

Record infraction, punishment for every rules violation

10/21/2009

Make a note every time you take disciplinary action against an employee. You need documentation that explains why each employee was punished.

8 lessons you can learn from the fed’s top agencies

10/13/2009

Set aside any notions you might have that the federal bureaucracy is inherently dysfunctional. In fact, Uncle Sam’s best agencies have a thing or two to teach private-sector employers. Here are eight lessons employers can learn from the biennial agency-by-agency ranking of federal employers by the Partnership for Public Service and American University’s Institute for the Study of Public Policy Implementation.

8 keys to effective performance appraisal

10/13/2009

It happens to every manager: You sit down to prepare a staff member’s review and realize you can remember only what the person has done the past few weeks. Supervisors should never rely solely on memory to evaluate employee performance. The most useful, easy-to-implement way is to create and maintain a log for each person. Here’s how.

Handle supervisor harassment with a good policy, timely investigation and independent review

10/12/2009

It’s one of the toughest HR problems: Handling a sexual harassment claim when the alleged harasser is a supervisor. But all is not lost. With proper planning, you can minimize the liability risk. Here’s how:

How to reduce liability for harassment: Do the right thing

10/11/2009

In a case that has simple yet profound lessons for employers, the 7th Circuit Court of Appeals has ruled that an employer wasn’t liable for co-worker harassment—all because the company acted fast and effectively when it discovered the harassment.