11/08/2010
You can’t predict the behavior of your employees, clients and all their associates. You can’t anticipate every possible danger. But the law dictates that you, as the employer, have a “duty of care” to keep all individuals in your workplace safe from dangers you can reasonably anticipate. To do that, you need to evaluate potential dangers and formulate an appropriate action plan.
11/05/2010
One reason employers have handbooks is to protect themselves from surprise allegations of harassment. Without a handbook, they are left with having to show that employees knew how to complain. That’s tough if there’s no documentation that you told them how.