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Employee Relations

Study: Race colors perceptions of workplace discrimination

03/01/2002
A new national survey of 1,000 workers portrays sharply different views of how minorities are treated at work, and should serve as a wake-up call to employers. One key …

Enforcing Sales Quotas

03/01/2002

Q. As a large retail business, we employ several “demo staffers” who present products to shoppers in the hope they’ll buy them. Recently, given economic pressures, we’ve had to put increasing pressure on our demo staff to increase sales up to 200 percent. If a demo staffer doesn’t meet the new goal, can we terminate her? Do these workers have legal recourse should they be fired? —T.P., California

Employees must ‘fess up about their need for leave

02/01/2002
Linda Collins’ attendance record at work was spotty at best. Her employer warned her more than a dozen times, including four formal warnings. But when she again called in sick two …

Commuting perks: New rules make them more attractive

02/01/2002
Although 86 percent of American workers feel that commuter assistance benefits, such as discount transit passes, ride-sharing boards or parking benefits, are beneficial, only 17 percent have access to such perks, …

Educate employees on new benefit-law changes

02/01/2002
Few workers seem aware that last year’s new tax law lets them save more in their 401(k) plans this year, perhaps because most companies haven’t told them. Only 30 percent …

Don’t Withhold Pay as Punishment

02/01/2002

Q. When an employee fails to clock in or out properly, our payroll department withholds that day’s pay until the next pay period as a form of employee discipline. My understanding is that an employer can’t hold back portions of pay as punishment. Am I right? —J.A., Georgia

States up the ante in harassment liability

02/01/2002
Two pivotal Supreme Court decisions in 1998 gave employers a powerful new weapon to defend themselves when sued because of harassment by a supervisor. But recent rulings in a handful of …

Consistency: Your key defense

01/01/2002
Three employees at a Minnesota prison complained when told they had to sit through a mandatory training session on gays and lesbians in the workplace. The warden tried to ease their …

Don’t bury your rights in fine print

01/01/2002
When a Dunkin’ Donuts customer stormed away after an exchange with sales clerk Richard Ferguson, a supervisor followed and talked with him out of Ferguson’s earshot. A few days later, Ferguson …

Laying off the layoffs

01/01/2002
Layoffs that aren’t handled well can trigger lawsuits, particularly if workers feel they weren’t treated fairly. But a recent survey shows that businesses are taking many steps to ease the impact. …