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Productivity / Performance

Tell supervisors: Absolutely no ethnic comments allowed

02/01/2008

What seems like a joke to members of the majority can be deeply hurtful to members of a minority. These days, that’s a particular issue in areas with a large concentration of people of Middle Eastern heritage—such as Michigan. As the “war on terror” shows no signs of abating, it makes sense to remind managers and supervisors to stay away from any comments on ethnicity …

Don’t let managers fly solo on terminations

02/01/2008

Virginia Schurmeier, an operations analyst for a food wholesale company, was fired for alleged poor performance. She sued, claiming the real reason was sex discrimination. Her proof: A male co-worker who had worse performance appraisals than she had wasn’t fired …

7 ways to get the most out of Millennial employees

02/01/2008
In today’s workplace, many supervisors have to manage people from four different generations, all of which respond to different kinds of carrots, sticks and management styles. The breakdown: Traditional workers: born before 1946 Baby Boomers: 1946–1964 Generation X: 1965–1979 Millennials: 1980–1995 According to anecdotal information and research (see box below), managers in U.S. organizations are […]

How managers can motivate their long-Term employees: 10 tips

02/01/2008

1. Coach them up. Use training, workshops or refresher courses to stimulate longtime workers and expose them to new methods or ideas …

Secret to winning lawsuits: Track all progress, discipline

02/01/2008

The time to prepare for a discharge lawsuit is long before it’s filed. Know that someday, someone will sue you. Prepare accordingly. You won’t know who will sue, or what protected class they will belong to, so you should cover all your bases. That means tracking the progress of every employee and every disciplinary action you take, no matter who the employee is …

Demoting workers who belong to a protected class

02/01/2008
Q. When making demotion decisions—especially those involving employees in protected classes—what factors should an employer take into consideration to avoid legal backlash?

Meticulous performance, records win promotion cases

02/01/2008

Just about everyone with an ounce of ambition wants to be promoted. But in most organizations, there’s only so much room for managers and supervisors. Still, failure to win a promotion is one of the most frequent triggers for discrimination lawsuits. That’s why HR should carefully track every employee’s performance and progress …

Consider burden on others when accommodating disabilities

02/01/2008

It’s tough balancing the rights of disabled employees and the rest of your staff. It’s great to be able to offer accommodations that allow a disabled worker to stay in the labor force. But you don’t have to go to such extremes that your other employees have to pick up considerable slack left by the accommodation …

Carrot or stick? Motivating managers to finish reviews

01/29/2008

HR can waste lots of time and energy hounding supervisors to complete their performance reviews. Choose the best mix of incentives and penalties to inspire managers to do reviews right and on time …

How to Help Managers Deliver the ‘No Raise’ News to Employees

01/22/2008

The most difficult part of a system that withholds merit increases from poor performers is giving the bad news to the employee who hasn’t earned a raise. That can be a scary prospect for managers who don’t like delivering bad news.  That’s where you step in: Help them prepare, so that they don’t cave in to the pressure …