Productivity / Performance

Security firm embraces, accommodates older workers

06/18/2010

The biggest challenge for retired police officer Jim Stephens is instilling a good work ethic in the young security guards who work for his security company in tiny Smock, Pa. So he pairs the newcomers with older employees—and some of them are as old as 75. In fact, 14 of the 24 people who work for Sonrise Security Patrol Inc. are older than 55, a demographic Stephens credits for his company’s success.

Fresh start good for everyone

06/01/2010

Have you faced a situation where you weren’t sure whether an employee had been unfairly treated by a supervisor? When doubts arise, it’s sometimes best to offer the employee a fresh start. But if the old problems resurface and you end up terminating the employee, chances are a court will view the employee as the problem.

How to write effective and legal job descriptions

05/25/2010

Job descriptions are the cornerstone of communication between managers and their employees. After all, it’s hard for supervisors to measure job effectiveness during performance reviews unless they and the employee both know what’s expected. Here’s how to do job descriptions right.

Adding up what works–and doesn’t–in a recession

05/24/2010

It seems the recession has taught the nation’s bean counters a few things about what works when it comes to employee retention and satisfaction. In a new survey by Robert Half Management Resources, chief financial officers admit their biggest take-away from the recession is that they need to take better care of their workers.

Checklist: 15 questions to ask employees in their first 60 days

05/18/2010

How’s that new hire fitting in? To find out, have managers meet with their new employees within the first 60 days. The goal: Discover what new hires like and dislike about the job and environment, see if the job meets their expectations and nip potential problems in the bud. These 15 questions can steer the conversation.

E-Mail and Internet Usage: Legal Risks & Sample Policy

05/11/2010

Employers have any number of legitimate reasons to monitor employees’ e-mail and Internet usage. Beyond personal productivity issues, you risk significant loss should an employee download a virus or other damaging software or engage in illegal activity conducted on company computers. Here’s a discussion of the risks, plus a sample policy …

When creating job descriptions, focus on ‘essential functions’ employees really perform

05/10/2010

Courts hearing ADA cases generally trust employers to establish which job functions are essential and which ones are not. But that doesn’t mean you can trump up job descriptions with “essential functions” that are never performed. Courts sometimes see that as a way to avoid having to reasonably accommodate disabled employees. They’ll only consider those functions that employees perform in reality.

PDA: No special treatment for pregnant workers

05/10/2010

As the name clearly implies, the federal Pregnancy Discrimination Act (PDA) makes it illegal to discriminate against women who are pregnant. But it doesn’t mean pregnant employees are entitled to special privileges. In fact, the PDA merely makes clear that employers must treat pregnant employees the same way they treat every other employee.

Employee is pregnant? You can still discipline or fire if she violates your policies

05/07/2010

Federal courts don’t have much patience for faulty logic. A U.S. District Court in New York recently issued a particularly stinging rebuke to a nurse whose pregnancy discrimination case hinged on the “fallacious syllogism” that “I was fired; I was pregnant when I was fired; therefore, I was fired because I was pregnant.”

Firing a boss who’s racially insensitive? You can cite ‘poor performance’ as reason

04/23/2010

It often becomes apparent that managers who were supposed to prevent discrimination weren’t doing an effective job. For the good of the company, it’s sometimes necessary to fire those bosses for tolerating discrimination or harassment. And those managers will probably sue, too. Good news: You can cite their attitudes to show they weren’t performing their jobs to your reasonable expectations.