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Productivity / Performance

You can fire high performers just because of poor attitude

04/01/2008
We’ve all encountered the type: employees who are smart—and know it. They work hard and produce results. But they are so arrogant, so abrasive and so insistent that their way is the right way that they kill morale. You don’t have to keep them on just because they meet or even exceed business goals …

Furniture company gives employees personal climate-Control devices

04/01/2008
Some employees at Zeeland, Mich.-based furniture manufacturer Herman Miller complained they were too hot. Others said they felt cold. So the firm created a personal climate-control device for office buildings and gave one to each employee in one of its offices …

Ohio wants to boost bioproducts

04/01/2008
he Ohio Legislature has approved the creation of the Ohio Agriculture to Chemicals, Polymers, and Advanced Materials Task Force, a 13-member panel tasked with promoting Ohio’s cutting-edge bioproducts industry …

Tough new boss? Make sure everyone is treated ‘By the book’

04/01/2008
Sometimes, organizations have to shake up the troops. If productivity had been below par and attitudes poor, a new boss who takes a hard line may be just what the company needs. As long as the new supervisor doesn’t single out employees who are members of a particular protected class, there’s nothing wrong with a heavy dose of “follow the rules” management …

Routinely document poor performance—Just in case

04/01/2008
When a supervisor says a subordinate is not performing well, make sure empirical evidence backs up that opinion. In addition, direct anyone who had to deal with the employee’s poor performance to make notes. If supervisors are called later to testify in court, notes will help them remember the details …

All by itself, a lower evaluation score isn’t retaliation

04/01/2008
Nowadays, many employees who file discrimination complaints follow up later with retaliation claims. That doesn’t mean employers have no power to manage the workplace after an employee files a discrimination complaint. The key is to be levelheaded, reasonable and fair, especially at evaluation time. You aren’t required to reward discrimination complaints with inflated evaluations …

Disabled employee must be able to perform

04/01/2008
Chrysler hired Loretta Steward in 1997 as an hourly employee at its Viper plant in Detroit. In October 2004, Chrysler placed Steward on medical restrictions because of hand, shoulder and neck pain. The restrictions, which limited her lifting to 10 pounds or less, prevented Steward from performing her job …

Handling a disability claim: step by step

04/01/2008
Q. We recently terminated an employee who couldn’t get his work done on time (and basically couldn’t sit still). He had told his supervisor before that he had attention-deficit hyperactivity disorder (ADHD), but that wasn’t taken into consideration. Now he’s threatening to sue. Are we at risk, and should we settle? — A.L., Connecticut …

Use ‘Soft’ criteria for staffing decisions? Be prepared to back up rationale

04/01/2008
Some jobs require a set of objective or “hard” skills, plus subjective or “soft” skills. As long as an employer can clearly articulate what soft skills an applicant or employee lacks, it can use the subjective reasons when making selection or retention decisions …

Get employees to grade themselves: A simple, 3-question process

04/01/2008

Drafting  performance reviews is always a daunting task for supervisors, for many legitimate reasons. In reality, it doesn’t need to be that way. One simple way to reinvent performance appraisals is to shift the responsibility for initial evaluations back to your employees.