03/17/2014
One of the Container Store Group’s “foundation principles” is “1 = 3”—one great employee equals three good ones when it comes to productivity. And the 63-store chain only hires about 3% of all who apply. Then, it pays them 50% to 100% more than its competitors, and spends at least 260 hours training each new employee.
03/14/2014
Q. We let a female cashier at our restaurant wear a religious head covering, despite our policy against hats. Now, a male employee has started wearing a camouflage cap, claiming his religious idol is Phil Robertson of “Duck Dynasty.” He says his “religion” is sincere. Can we tell him to remove the cap?
