07/01/2007
At Zeppe’s Pizzeria in Bedford Heights, Ohio, managers focus on experiential training, and lots of it. Franchisees receive a six-week course, but even hourly delivery drivers have up to four days’ training …
07/01/2007
Efforts to increase diversity and retention form the basis of two programs at New York-based Deloitte & Touche. The Breakthrough Leadership Program identifies about 25 of the company’s top minority professionals who exhibit leadership qualities …