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Training

Leave shameful history in the past: Warn bosses against any reference to nooses

12/02/2011
Objects can become powerful symbols. That’s certainly true of nooses, which black Americans see as infamous reminders of a past in which lynchings were relatively common, especially in the South. That’s why you must instruct supervisors and managers: Any reference to hanging, ropes or nooses is absolutely forbidden in the workplace.

Do you recommend anti-harassment training?

11/23/2011

Q. Our company is considering anti-harassment training for all employees. Some managers and executive are concerned that this will stir up lawsuits. Do you recommend such training?

Quit guessing at training ROI: Use this simple formula instead

11/15/2011
Employee training represents an act of faith for many organizations. They know it’s important, but few can quantify the return on investment. Still, HR is pushed to prove that training pays off. Use this formula to prove to senior managers which training produces results and which doesn’t.

Workers required to attend ‘voluntary’ training? Be prepared to pay nonexempt employees

10/18/2011

Do you require or strongly rec­ommend that employees attend training sessions outside their regularly scheduled shifts? If training participants are hourly employees, chances are you will have to pay them for their time. Simply calling the training voluntary isn’t good enough …

Better meetings 101: Prep participants to arrive engaged

10/11/2011
By changing the way attendees show up for meetings, you can help transform the work that happens inside of them. Help team meetings run more smoothly by making sure attendees come into the meeting room ready to engage. Try these two tips.

How to recoup training costs when new employee quits

09/13/2011

It’s expensive to train employees, especially if the job is highly specialized. Smart employers protect their investments by having new employees sign an agreement to repay training costs if they leave soon after receiving the valuable benefit. Here’s how to recoup those costs.

All together now: Teaching workers to ‘manage’ their bosses

08/02/2011
Pay-for-performance is effective only when managers spell out for each employee exactly what he or she must do to get paid more or reap perks like flexible scheduling. In reality, too few managers do that. They need to know supervision is a two-way street. Solution: Sometimes employees must “manage the boss.”

The 5 steps you must take to prevent workplace violence

07/25/2011

There’s never been a better time to implement a violence prevention plan. Tough economic times sometimes cause people to snap—and they might do so at work. You need a prevention program that starts with employee screening and ends with publicizing your tough anti-violence policy.

Hire education: Your step-by-step guide to legal hiring practices

06/07/2011
Employers operate in an increasingly complex legal environment, made all the more difficult by the tough economy. Hiring has emerged as a particular trouble spot. Here are the key liability hot spots you must watch out for in the hiring process.

9 things employees want from their managers (and 5 things they don’t)

05/24/2011
Different employees crave different things from their managers. Here’s practical advice you can give the bosses in your organization. You’ll help them focus on the managerial qualities that matter most to employees—and forget about the window dressing workers don’t care about.