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Memos to Managers

How to cope with a seriously ill employee: 4 steps

06/01/2009
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Understanding federal laws on employee discrimination

04/28/2009
Last year, U.S. employees filed a record number of legal complaints claiming they suffered discrimination at work. You know that U.S. anti-discrimination laws require managers to treat all applicants and employees equally. But what, specifically, do the laws require of supervisors and managers? Here’s a rundown: AGE. The Age Discrimination in Employment Act says you […]

8 rules for recognizing and rewarding employees

03/26/2009
Surveys of U.S. workers consistently show that employees want more than a paycheck from their jobs—they want to feel safe, secure and appreciated at work. Good recognition and rewards provide employees with three things: A fair return for their efforts. Motivation to maintain and improve their performance. A clarification of what behaviors and outcomes the […]

Avoiding employee lawsuits: 5 lessons from the court

01/27/2009
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Don’t just be a boss–be a mentor: 4 easy steps

01/13/2009
The best managers aren’t just the ones who can extract the most productivity from their people, but the ones who produce great future managers.  How can you be sure that your best people will someday be top-notch leaders themselves?

How to coach ‘problem’ employees: A 4-step plan for managers

12/02/2008
When faced with a poor-performing or disruptive employee, it’s easy for supervisors to play the wait-and-see game and simply hope the situation will improve. But problems rarely solve themselves. And that’s especially true with problem employees. The best method? Meet with employees right when you spot problem behavior or performance—don’t wait.

6 ways to lead your team to maximum productivity

10/23/2008
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What managers need to know about the ADA

09/01/2008
When you’re faced with an employee or applicant who may have a physical or mental disability, your legal antenna should go up right away. That’s because the complex Americans with Disabilities Act (ADA) gives qualified disabled people special rights in the workplace. Here’s what a manager needs to know about the ADA: Who is protected? […]

The Star Profile: 13 steps to becoming a better boss

08/28/2008
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The 6 kinds of terminations … and how to avoid lawsuits for each one

08/21/2008
Terminations are the spark to many employment lawsuits. And for each of the six kinds, there are some common steps employers can take to make sure they defend themselves if the termination is challenged in court …