Memos to Managers

How to identify (and reverse) employee disengagement

10/01/2007

A recent Gallup Poll says less than one-third of U.S. employees are actively engaged in their jobs. That’s why it’s important for managers to watch for the early signs of employee disengagement and try to pull those employees back from the edge. How can you see the slide? Employees stop offering suggestions. They contribute less […]

5 simple ways to salvage a ‘below-standard’ employee

09/01/2007

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4 steps to help employees reach their peak performance

08/01/2007

Improve your time management: 6 tips for managers

07/31/2007

The best managers are the best listeners: 4 steps

07/01/2007

Managers spend a good part of their workday listening to other people. But bear in mind, there’s a big difference between “passive” and “active” listening. In many cases, managers are too busy thinking about their response rather than listening to the employee’s full statement. In a business setting, this lack of attention can result in […]

7 common employee gripes (and how to silence them)

06/01/2007

Onboarding: 15 questions to ask employees in their first 60 days

05/22/2007

With the economy on the rise, employees are finding it easier to leave jobs in which they’re not completely comfortable. That’s putting more pressure on HR and managers to improve the onboarding process for new hires.

When interviewing applicants, beware these red flags

05/01/2007

25 off-limits interview questions

04/27/2007

Job interviews present a minefield of legal problems. One wrong question could spark a discrimination lawsuit. That’s why you should never “wing it” during interviews. Instead, create a list of interview questions and make sure every question asks for job-related information that will help in the selection process. To avoid the appearance of discrimination during interviews, do not ask the following 25 questions:

Performance reviews: a two-way street

02/01/2007

Performance reviews are an excellent time to exchange important information with employees. But to be effective, there must be a genuine exchange.