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Memos to Managers

Improve your time management: 6 tips for managers

07/31/2007
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The best managers are the best listeners: 4 steps

07/01/2007
Managers spend a good part of their workday listening to other people. But bear in mind, there’s a big difference between “passive” and “active” listening. In many cases, managers are too busy thinking about their response rather than listening to the employee’s full statement. In a business setting, this lack of attention can result in […]

7 common employee gripes (and how to silence them)

06/01/2007

Onboarding: 15 questions to ask employees in their first 60 days

05/22/2007
With the economy on the rise, employees are finding it easier to leave jobs in which they’re not completely comfortable. That’s putting more pressure on HR and managers to improve the onboarding process for new hires.

When interviewing applicants, beware these red flags

05/01/2007
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25 off-limits interview questions

04/27/2007
Job interviews present a minefield of legal problems. One wrong question could spark a discrimination lawsuit. That’s why you should never “wing it” during interviews. Instead, create a list of interview questions and make sure every question asks for job-related information that will help in the selection process. To avoid the appearance of discrimination during interviews, do not ask the following 25 questions:

Performance reviews: a two-way street

02/01/2007
Performance reviews are an excel­lent time to exchange important information with employees. But to be effective, there must be a genuine exchange.

Confronting poor performers: 6 tips for managers

01/01/2007

No manager enjoys having “the talk” with employees. But ignoring an employee’s poor performance won’t make the problem go away; it’ll only make things worse.

Keep workers productive after their two weeks’ notice

12/01/2006
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Setting deadlines for employees: 4 do’s and don’ts

11/01/2006
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