Memos to Managers

Managing is a matter of trust

11/06/2016

How to get your employees to believe in you, the organization and its mission.

How to get the most from your exit interviews

10/27/2016

From both sides of the table, exit interviews are not a comfortable situation. But organizations can gain a lot of valuable information that can help improve the workplace culture and reduce turnover.

Conducting successful job interviews: A manager’s guide

09/22/2016

While managers are typically a major part of the hiring and interview process, they’re often short on experience, confidence or time. Here are some tips to help managers get the most out of the process and possibly avoid litigation down the road.

… a worker’s not ready for a job he wants

06/28/2016

Here are some guidelines on how to respond to an employee who wants to take on a job you believe he is not able to do.

… on-the-job socializing gets out of hand

03/14/2016

Usually, it takes just a few employees to set the bar for over-socializing in the workplace. But such banter can seriously interfere with productivity.

Don’t add fuel when you fire: 6 tips for terminations

03/10/2016

If you supervise employees in any capacity, there will come a time when you need to let someone go. Here are some tips for making the best of a bad situation.

10 FBI tricks for effective persuasion

02/24/2016

What can managers, executives and leaders learn from the FBI’s techniques?

Tips to speed up slower workers

12/31/2015

There is sometimes only a thin line between diligence and delay—but you can always tell when employees have crossed it.

Do employees feel like they ‘belong’? 5 red flags

12/21/2015

When employees feel like they belong in an organization, they’ll give you their all. When they feel like outsiders, you’ll only get a half-hearted effort at best. Here are five red flags …

It’s OK to have favorites … just don’t PLAY favorites

12/04/2015

Studies show that managers often unknowingly give the benefit of the doubt to employees that they like, even employees who are average or subpar performers. In fact, a Harvard Business Review study found that most managers would rather work with “lovable fools” than “competent jerks.” To make sure you’re not unwittingly playing favorites, consider these issues.