Discipline / Investigations

Should we investigate? Worker may have been a victim of bias, but has yet to complain

02/12/2010

Q. We’re afraid one of our employees may have been subjected to discrimination here at work. However, she hasn’t filed a complaint. What should we do? Do we have an obligation to bring it up and investigate even if she declines?

Must we allow an employee’s ‘representative’ to sit in on investigative meetings?

02/11/2010

Q. We are a nonunion shop. One of our employees is currently under investigation for sexual harassment. He has asked to have a representative present during all meetings and interviews related to the investigation. Do we have to permit him to have representation?

‘Anonymous’ harassment: How to respond when harasser is faceless and nameless

02/09/2010

In some cases, employees are harassed via scrawled words on a wall, voice mail messages or some other shadowy act. You may never be able to pinpoint the culprit, but you must still do something. Begin by opening an investigation, just as you would for any other complaint. Then remind all employees about your anti-harassment policies.

How can you rein in rogue ‘early clockers’?

02/05/2010

Do you have employees who clock in before their shift starts, then stand around drinking coffee for a half-hour? How can you cut down on this “on-the-clock-but-standing-around” time? …

Your new workers’ comp investigator: Facebook

02/05/2010

More employers are using Facebook and other social media sites to spot employees who file fraudulent workers’ comp claims. Example: An employee who was in too much pain to get out of bed posted video of himself competing in a rodeo.

Anti-bias agency learns what it’s like to be sued

02/02/2010

The Minneapolis Department of Civil Rights, which investigates discrimination charges, has been sued over an allegedly negligent investigation.

Reward for doctor who blew whistle on Medicare fraud

02/02/2010

Dr. Steven Radjenovich contacted federal officials when he believed Wheaton Community Hospital was manipulating hospital stays to overcharge the federal government. As a result, he will share in the almost $850,000 fine the hospital will pay to settle the charges.

A taste of her own medicine: Office manager to pay doc, IRS

02/01/2010

Medical office manager Karen Schmidt of Amberley Village has pleaded guilty to mail fraud and filing a false tax return in connection with a scheme to bilk her employer, Ohio Valley Orthopedics, a Cincinnati-area medical practice.

OK to aggressively question suspected thieves—as long as your intent isn’t malicious

01/22/2010

Some employees are light-fingered, and it isn’t always easy to catch them stealing. Loss-prevention staff often presses hard when interviewing employees they suspect are pilfering. That’s appropriate, as is reporting the case to police. As the following case shows, aggressive questioning during an initial investigation doesn’t equal malicious intent.

Disciplining safety violators: Don’t just holler

01/20/2010

What do your supervisors do when they catch workers breaking a major safety rule? Simply yell at the worker? A new court ruling highlights the importance of enforcing safety rules with discipline and documentation.