12/05/2014
Employees swipe more from retailers than shoplifters do, according to a new study. The annual Global Retail Theft Barometer reports that dishonest employees cost retailers $18 billion in revenue last year, more than the $15.7 billion taken by light-fingered shoppers.
12/04/2014
You’ve heard so much about the need for employees to be “engaged” and “empowered” that your eyes glaze over those words. Sure, it’s vital. But how do you actually make the culture shift to build that spirit?