You’ve heard so much about the need for employees to be “engaged” and “empowered” that your eyes glaze over those words. Sure, it’s vital. But how do you actually make the culture shift to build that spirit?
When Johns Hopkins University President Ronald J. Daniels wanted students to get more involved in the Baltimore community, he got the school’s employees involved first.
Today’s knowledge workers spend only 45% of their time on primary job duties. The other 55% is squandered on meetings, email and administrivia. Here’s what workers say causes lost productivity.
Employers often struggle with how to react to sensitive and highly personal situations. Here are some of the considerations to weigh when confronted with a domestic violence case involving an employee.
When an employee claims a co-worker sexually harassed her, employers have to investigate the claim, even if there aren’t any witnesses. Getting to the truth requires a timely investigation, as well as immediately separating the co-workers.
Philadelphia-based Comcast’s much maligned customer service has taken another hit. This time a California man claims a cable TV billing dispute caused him to lose his job with PricewaterhouseCoopers.
Productivity and morale are the main casualties when organizations retain people who clearly aren’t doing their jobs. The Harvard Business Review suggests managers follow these three C’s to deal with an underperformer.