Productivity / Performance

Use encouraging, fair—and honest—appraisals when coaching newly promoted employees

10/29/2009

Not every employee who earns a promotion will be successful at the new job. While you certainly want to do everything possible to allow the employee to thrive in the new assignment, you’ve also got to be practical. When you conduct those initial performance reviews, consider the possibility that the employee will ultimately fail. Here’s how to encourage success, but plan for potential failure:

Accommodating disabled employees: Updated DOL web site makes your job easier

10/27/2009

When employees say they’re having trouble completing their job duties because of their ADA-qualifying disabilities, employers are required to enter into an “interactive process” to find accommodations that allow them to perform the job’s essential functions. That’s where the newly updated, redesigned Job Accommodation Network (JAN) site can come in handy.

‘Get real’ with performance reviews; make sure managers don’t fluff them up

10/27/2009

Your supervisors have probably heard the horror stories of how negative performance reviews have sparked lawsuits from disgruntled employees. That could cause some supervisors to shy away from criticism and give excessively positive reviews to even their poorest-performing workers. The better thing to do is to urge your supervisors to “get real” with reviews.

8 keys to effective performance appraisal

10/13/2009

It happens to every manager: You sit down to prepare a staff member’s review and realize you can remember only what the person has done the past few weeks. Supervisors should never rely solely on memory to evaluate employee performance. The most useful, easy-to-implement way is to create and maintain a log for each person. Here’s how.

Playing favorites: How to avoid unintended partiality in decisions, reviews

10/05/2009

Do you “play favorites” with certain employees? Most managers would probably say “no,” but people often harbor unconscious perceptions that can influence day-to-day decision-making and job reviews of the employees they manage. Several factors unrelated to employee performance can impact evaluations conducted by managers.

Quitting time? Performance improvement plan not enough to justify discrimination lawsuit

10/01/2009

Performance improvement plans (PIPs) are great tools to help underperforming employees come up to standards. But some employees think they can file a lawsuit anytime they are placed on a PIP or are justified in quitting. As the following case shows, that’s not necessarily true.

Updated web site helps bulletproof your accommodation practices

09/30/2009

The ADA requires employers to enter into an interactive process with disabled employees to find accommodations that allow them to perform the essential functions of their jobs. Recently, the federal government updated its Job Accommodation Network (JAN) web site, which employers can use to to find specific accommodation information.

So long, Brett: Ex-Jet Favre’s ROI among lowest for QBs

09/30/2009

Think your performance evaluations are tough? Try being an NFL quarterback. Bizjournals ranked all 36 NFL quarterbacks who threw at least 160 passes during the 2008 season to see who delivered the most bang for the buck. Last season’s New York Jets QB Brett Favre placed 34th out the 36 signal callers rated.

Employee lawsuits set record! How to tame the outbreak

09/29/2009

If discrimination has always been a head-in-the-sand issue for you and your organization, it’s time to get serious about your policies and practices. Discrimination complaints of all types—race, sex, age, etc.—have skyrocketed in the past year as the economy has fallen. Here’s how to avoid becoming one of the EEOC’s targets.

Why managers play favorites—and how to spot it