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Productivity / Performance

Carefully document customer complaints if they might be used to justify termination

03/12/2019
If your employees can be terminated because of customer complaints, make sure you have a reliable method for tracking those complaints. Be sure to include as many details as possible.

The lighter side: Taking fun seriously

02/25/2019
Research increasingly supports the notion that some laughter and playfulness in the office corresponds to a myriad of positives: reduced employee turnover, improved well-being, better communication, higher creativity and greater productivity, to name a few.

6 college experiences turn students into engaged workers

02/19/2019
A survey released in January found that recent college grads who cited these six college experiences also ranked highest in measures of workplace engagement.

Hey, where is everyone the day after the Super Bowl?

01/29/2019
Employee absenteeism after major sports events like the Super Bowl is on the rise, suggests new research from staffing firm OfficeTeam.

Employers rethinking performance appraisals

01/20/2019
The performance review is getting a makeover, suggests new research from staffing firm OfficeTeam.

5 ways to stifle innovation

12/17/2018
The odds of a new product idea reaching full commercialization are less than 4%. And that is the best case. But, there are 5 sure-fire ways you can make certain innovation never sees the light of day at your company.

Years later, termination records still win cases

12/12/2018
There’s a good reason to retain the employment records of poor performers. In fact, the argument can be made that you should keep those records indefinitely.

Keep It Legal: January ’19

12/11/2018
Employee won’t sign? Never forge a signature.

Giving feedback to an underperformer

12/11/2018
Here are some guidelines to help you issue constructive feedback when it’s not so readily accepted.

Performance review cheat sheet

11/29/2018
No need to dread all those performance reviews. Use these examples to write clear feedback regarding core skills necessary in today’s workplace.