10/11/2011
				
It’s a mistake that’s all too common: An employer investigating  harassment claims or other workplace infraction fails to act when the  inquiry bumps up against a “he said/she said” wall. There are four factors critical to assessing witness credibility:  demeanor, consistency, chronology, and past history and motivations.				
			 
			
10/11/2011
				
Economic rationales and the fear of being sued tend to get executives’ attention.