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HR Management

What is the ‘Lifetime value’ of your employees?

08/01/2008
Businesses have always understood the value of cultivating lifelong relationships with customers eager to patronize them again and again as their lifestyles change and they need new products or services. Nurturing those same kinds of relationships with employees has just as much value …

EMC grooms leaders in-house as part of development strategy

08/01/2008
Technology company EMC saves money on recruiting by sending its high-potential employees to school—at an in-house university. More than half of the Hopkinton, Mass., organization’s corporate-level director positions are filled from within …

Help working parents—and their kids—with a homework hotline

08/01/2008

When their kids head back to school this month, parents who work for California-based SanDisk won’t have to spend much time figuring out middle-school math problems. The digital storage manufacturer offers its working parents access to a homework hotline run by WorkLife Innovations …

Be prepared: 20 ‘silver bullet ‘ interview questions you should know how to answer

07/30/2008

Interviewers often have pet questions they use to test an applicant’s quality. Sometimes, they’re straightforward. ("Tell me about yourself.") Sometimes, they’re deep. ("If you were an animal, what kind would you be?") Sometimes, they’re just plain weird. ("How do they make M&M’s?") Be prepared to answer whatever might come your way …

You must protect customers—Even from off-Duty workers

07/29/2008
If you think your employment law risk for each employee disappears the moment the person walks out your door each night, think again. An important court ruling shows how your organization can be liable even for off-duty employees who loiter near the workplace—and in some cases, even when they’re driving home!

7 ways to use leverage–not that chip on your shoulder–to become more effective at work

07/29/2008
When there’s something you want at work—an assignment, a raise, acknowledgment—make better use of your time by asking yourself who has the power to help you accomplish your goals and how well you’re managing those people. Apply our seven tips to leverage your skills and get what you want.

Equality the Hard Way: Women’s Employment, Pay Decreasing

07/29/2008
The economy’s current slowdown—following seven years of growth—is erasing two decades of progress for working women. Women historically have weathered recessions relatively well. A new congressional report says that trend ended in the fourth quarter of 2007, as both employment rates and pay began to fall.

Cadbury sued for poor taste

07/28/2008
Three former taste testers for Parsippany-based Cadbury Adams USA are suing the company for injuries sustained when they tasted an experimental sweetener. They were sampling flavorings for products such as Trident gum and Certs mints when they tried a substance that burned their mouths and lips and made their hearts race …

Into every news column …

07/28/2008
Into every news column … a little sunshine should fall, at least once in a while. Two Consolidated Edison mechanics were clearing a manhole in Manhattan when they witnessed a pedestrian struck by a car. They moved their truck to block traffic and tended to the victim until help arrived …

Survey on surveys: Act on what you learn

07/25/2008
Roughly 56% of U.S. companies conduct employee surveys, but nearly half fail to act on their employees’ suggestions, according to a survey by the Opinion Research Corporation …