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Personnel Files

Document customer gripes: It helps win lawsuits

Customers may not always be right. But it’s wise to document their complaints at the time they make them.

Deal with health care cyber-attacks, data security & government audits


The costs involved are growing … but the consequences of not spending are brutal.

Court upholds EEOC rule on retention of employment-related testing records

A federal court has ruled that the EEOC can require employers to retain employment records for its inspection and specifically demand that those records include a wide range of information about employment-related testing, test results and the impact of the results on protected classes.

Prison taps inmates to digitize its records

The Oklahoma Department of Corrections is in the process of converting more than 400,000 paper files, microfilm and X-rays to digital files with the help of inmates.

Go digital and save big on labor costs

If you’re paying employees to create, file and organize paper records, you’re likely wasting valuable resources and money.

Protect customer data from thieves on your staff

Con artists and hackers aren’t the only threats to your customers’ credit card numbers, Social Security numbers and other financial data. It’s easy, and tempting, for employees to access customer data that you keep.

Get your employee files under control

Managing employee files can be a complicated, nerve-racking process.

Accurate evaluations crucial to employees, employers alike

While no one likes to be told they are failing to meet expectations, an accurate evaluation is crucial to the success of any employee.

What info must be in workers’ payroll records?


Q. I’m a small employer that does not have a payroll department. Can you tell me what information I must include in each of my nonexempt employee’s file to keep it legal?

Are we required to allow former employees to review their personnel records?

Q. If a former employee asks to inspect his or her personnel file, are we required to comply?