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Training

Problem Solved: Real People … Real HR Solutions, July ’09

06/26/2009

This month’s collection of real-world quick tips from American business leaders, brought to you by members of The Alternative Board.

Improve training via simpler PowerPoint slides

06/26/2009

Complicated visuals cause listeners to ignore your voice while trying to decipher the slide. Here are three rules for better PowerPoints:

Make sure managers report sexual harassment

06/26/2009

The 3rd Circuit Court of Appeals has ruled that managers who actually supervise the work of subordinates have a duty to report sexual harassment when they learn of it. If they don’t, their employer can still be held liable.

Stick to your story: Don’t shift explanation for termination

06/22/2009

One of the most legally dangerous things you can do after you terminate an employee is change the reason for ending the employment relationship. Instead, decide on a defensible rationale at the time of the termination. Document that decision and all the supporting evidence. Then remind execs and supervisors to stay on script.

Up ‘shift’: 9 tricks to turbocharge your computer skills

06/16/2009

We all know the “basics” when it comes to computers, right? Not necessarily. One person’s everyday shortcut may be another person’s “Cool! I didn’t know you could do that!” Try these nine keyboard and mouse tricks right now.

You’re now strictly liable for supervisor sexual harassment

06/12/2009

In a significant ruling interpreting the Illinois Human Rights Act, the Illinois Supreme Court recently expanded employers’ potential exposure to sexual harassment claims and damages by holding that an employer is strictly liable for sexual harassment committed by a supervisor, even if the supervisor does not directly supervise the employee who is harassed.

Address harassment complaint with thorough investigation—and quick action to fix problems

06/08/2009

The U.S. Supreme Court hasn’t decided any big sexual harassment cases for several years. That doesn’t mean the problem has disappeared or that employers should slack off in their efforts to prevent and fix sexual harassment. Instead, review your training program to make sure sexual harassment gets the attention it deserves. Then be sure to investigate any harassment complaints you receive.

Use TEAM approach to stay union-free in a union-friendly world

06/05/2009

By now, nearly everyone in HR has heard of the Employee Free Choice Act (EFCA), under which unions would have a much easier time becoming certified. Because unions have become more aggressive and more successful at unionization even without the EFCA, I recommend that employers adopt the TEAM approach to keeping their workplaces union-free.

How strategic are you? An 8-question test

06/02/2009

CEOs want their HR leaders to break outside the operational box and become more strategic players. But many HR pros are so bogged down by daily process, they have trouble lifting their heads out of the weeds. Here’s a self-assessment to help you gauge the strategic value you bring to your organization.

So you need to trim your training budget … but where?

06/01/2009
Training programs are among the first areas to take a hit when the economy falters. If you haven’t scaled back training expenses yet, your boss may soon ask. To examine training programs and avoid eliminating those that do work, ask the following questions: