06/02/2005
Employers can be liable for harassment of workers not only by other workers, but also by customers. But often, managers who’d have no qualms about investigating—or firing—a harassing co-worker are nervous about jeopardizing a customer relationship.
06/01/2005
You can’t personally review every book, video or training material that supervisors distribute to employees. But it’s wise to review as much of those materials as possible for appropriateness and legally …